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Woman Injured Due To Faulty Packaging

Irwin Mitchell’s personal injury team recently settled a case for over £182,000 for a woman who was injured whilst shopping in her local supermarket.


Our client was injured as she lifted a four pack of beer bottles from a high level shelf and placed it in her trolley.

When she reached the checkout, she lifted the pack of beer out of the trolley using the finger holds in the packaging and went to place it on the conveyor belt. As she did so, the packaging gave way. She then attempted to cradle the bottles with her arms to move them safely onto the belt, however, one bottle fell, exploding upon contact with the floor, causing glass and beer to fly back up into her face, causing injury.

As a result of this, our client suffered injuries to her lip requiring stitches, injuries to her nose and her front tooth was loosened. There was also a lot of blood loss at the time of the accident.

Our client's lip is now scarred and she suffered post traumatic chronic migraine as a direct result of the accident. Further side effects include debilitating daily headaches, vertigo, poor concentration, disturbed sleep, poor spatial awareness, tremors, emotional liability and loss of libido.

How Irwin Mitchell Helped

Irwin Mitchell were instructed on this case and obtained extensive medical evidence which determined that our client will never fully recover from her ongoing chronic problems. The defendant admitted liability for the injuries sustained and our client received £182,941 in compensation for her injuries, without the additional stress of having to go to Court.

If you've been injured in a supermarket and it wasn't your fault, our personal injury claims team could help you claim compensation. See our Supermarket Accident Claims page for more information.

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