After you’ve contacted us, we’ll set up a free initial consultation to discuss your case and whether you have a legal claim. We’ll discuss what funding options are available to you to pay for your claim, including No Win No Fee agreements*.

We’ll then get in touch with those responsible for your negligent treatment at an early stage to see if they accept the blame for your injuries or illness. If they accept responsibility, we’ll try to secure interim compensation payments which can fund private medical care (including corrective procedures) and ongoing expenses, before your claim fully settles. Any interim payments will be taken out of your final compensation award.

Our experts will look into your case in detail, gathering evidence from independent cosmetic professionals. These experts evaluate what care you should have received and can determine any future implications to your health. They’ll also advise us on the care you’ll need in the future.

We’ll always try and negotiate claims out of court, keeping the claim process as short as we can. However, if your opponent doesn’t accept responsibility or doesn’t agree with the amount of compensation we feel you need, we’ll start court proceedings.

Even when trial dates have been set, claims are still often settled before reaching court. If your claim does need to go to court, we’ll be there to help you every step of the way, talking you through what will happen so you feel as comfortable as possible.

We can help you make a cosmetic surgery claim against a surgeon who was working at an NHS hospital or private clinic. Our team can also handle cases which involve cosmetic surgery abroad. Every medical professional has a duty of care to you as a patient, and if they fail in this duty of care and it caused you suffering, you may be able to make a claim.

Many non-surgical cosmetic treatments are unregulated. Despite this, those conducting the treatments often need certain qualifications or have to follow specific guidelines. We can help you make a claim against anyone who conducted your treatment incorrectly.

To find out more about how we could help you, contact us on 0800 121 6567.

Many of our cases are funded with a No Win No Fee agreement. This means that there’s no financial risk* to you when making a compensation claim.

At the start of your case, we’ll discuss funding options with you, advising you which we think is the most suitable. If you have legal expenses insurance (LEI) or are covered by a trade union policy, these may be best for you. Legal expenses insurance is included in many household insurance policies, so it’s always worth checking whether you’re already covered.

If we think you’re best supported by a No Win No Fee agreement, we’ll explain the process clearly. This involves setting up an insurance policy that will protect you, at no cost to you. You’ll only have to pay anything when your claim is successful – your opponent will pay most of our fees.

Please visit our No Win No Fee page for more information on how it works.

You’ll normally have three years to make a claim, either from the date of the surgery or from the point where it was discovered that negligent treatment was responsible for your injuries.

If you decided to undergo your procedure overseas, different time limits might apply. To make sure you make a claim before the time limits in that country apply, we urge you to contact us as soon as possible.

If you have any concerns about the time limits for claiming compensation, we’ll be able to talk through your options in a free initial consultation.

Our cosmetic surgery claims team understands that when errors are made during cosmetic surgery, you can suffer both physically and emotionally. We know what it takes to get the best outcome for you and will go that extra mile to help you get the compensation you deserve.

Mandy Luckman heads up our national cosmetic law team and is seen as a leading legal figure within the industry, often appearing in the press as an authority on cosmetic claims.

The team also supports the Safety in Beauty campaign, helping raise safety standards in the beauty industry to make sure negligent treatments don’t happen.

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