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Medical Negligence Claims

Hospital Negligence Claims

Hospitals should be a safe place to go when you’ve been injured or fallen ill. However, if you don’t receive the quality of treatment you deserve, the consequences can be life-changing.

Our solicitors could help you claim compensation if you’ve been affected by negligent hospital care. We’ve helped thousands of clients in cases involving:

We’re experienced in holding both NHS and private hospitals to account for negligent treatment, so you can trust our hospital negligence solicitors to get you justice for what happened.

With offices across the UK, we have the country’s largest medical negligence teams. Our lawyers are dedicated to your recovery and helping you access any rehabilitation or specialist treatment you might need. Many of our hospital negligence claims are funded on a No Win No Fee basis, which means you won’t have to worry about legal costs during your claim.*

If you’ve been affected by hospital negligence, please contact one of our legal experts for advice on claiming compensation.

No Win No Fee*
Offices around the country
Links with support groups and charities
Recognised by independent legal guides

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Hospital Negligence Claims - More Information
    • What Will Happen When I Make A Claim?
    • After you’ve contacted us, we’ll set up a free initial consultation to discuss your case and whether you have a legal claim. We’ll discuss what funding options are available to you to pay for your claim, including No Win No Fee agreements*.

      We’ll then get in touch with those responsible for your negligent treatment at an early stage to see if they accept the blame for your illness. If they accept responsibility, we’ll try to secure interim compensation payments which can fund private medical care and ongoing expenses, before your claim fully settles. Any interim payments will be taken out of your final compensation award.

      Our experts will look into your case in detail, gathering evidence from independent medical professionals. These experts evaluate what care you should have received and can determine any future implications to your health. They’ll also advise us on the care you’ll need in the future.

      We’ll always try and negotiate claims out of court, keeping the claim process as short as we can. However, if your opponent doesn’t accept responsibility or doesn’t agree with the amount of compensation we feel you need, we’ll start court proceedings.

      Even when trial dates have been set, claims are still often settled before reaching court. If your claim does need to go to court, we’ll be there to help you every step of the way, talking you through what will happen so you feel as comfortable as possible.

    • How Long Do I Have To Make A Claim?
    • In most medical negligence cases, you have three years to make a compensation claim, starting from the date your injury happened (or the date you first became aware that your injury was a result of negligence). For children, this three year period begins on their 18th birthday, so you have until you’re 21 to make a claim.

      However, it’s important to contact us as soon as possible so that we can begin to investigate your claim. If you have questions or concerns about the time limits, please call us for free initial advice on 0800 121 6567.

    • Can I Claim For A Loved One Who Has Died?
    • Sometimes medical mistakes lead to fatalities, which can be devastating for the whole family. If a loved one has died because of hospital negligence, our lawyers can help you with:

      • Recovering compensation for their pain and suffering, to account for financial losses caused by their death and to cover funeral expenses.
      • Representing you at inquest
      • Getting you the answers and apology you deserve from those responsible

      Our lawyers could help you access a statutory bereavement award, which is separate to a claim for compensation in the event of a wrongful death. This is available if you’re the spouse, civil partner or parent (if they’re under 18) of the person who died.

      If a loved one has passed away as a result of hospital negligence, please call us on 0800 121 6567 for more information about making a claim.

    • Do You Handle Legal Aid Cases?
    • Yes, we can accept legal aid, but only for clinical negligence claims involving serious neurological birth injuries that happened within eight weeks of the child’s birth.

      We’re one of a select group of law firms that can take on legal aid cases in medical negligence. To qualify for legal aid, there is a means test (based on any savings the baby has) and a merit test that simply requires that there’s enough reason for us to investigate the case. 

      If your claim qualifies, then you’ll receive funding for our initial investigation and you won’t have to pay anything yourself. After that, you’ll receive legal aid funding for full representation if your case proceeds.

      Our specialist lawyers will talk you through the different funding options available to you.

    • Can I Make A Claim On A No Win No Fee Basis?
    • Many of our cases are funded with a No Win No Fee agreement. This means that there’s no financial risk* to you when making a compensation claim.

      At the start of your case we’ll discuss funding options with you, advising you which we think is most suitable. If you have legal expenses insurance (LEI) or are covered by a trade union policy, these may be best for you. Legal expenses insurance is included in many household insurance policies, so it’s always worth checking whether you’re already covered.

      If we think you’re best supported by a No Win No Fee agreement, we’ll explain the process clearly. This involves setting up an insurance policy that will protect you, at no cost to you. You’ll only have to pay anything when your claim is successful – your opponent will pay most of our fees.

      Please visit our No Win No Fee page for more information on how it works.

    • How Our Other Teams Can Help
    • Because we’re a full-service law firm, we also have a number of other in-house teams with specialist knowledge in areas such as rehabilitation, Wills and asset management.


      We see rehabilitation as key and will make sure that you can access the care and support services you need to lead the best life possible. Our client liaison managers can provide support and information to you and your family, helping you with many of the other problems you may face, such as employment and benefit issues.

      Public Law & Human Rights

      Our Public Law & Human Rights department can offer advice on Part 3 of the Children and Families Act 2014. The Act made sweeping reforms to child welfare legislation, affecting young people with special education needs under the age of 25. It replaced statements of special educational needs and learning difficulty assessments with a combined Education, Health and Care Plan (EHC plan).

      Please follow this link for more information on the Children and Families Act, along with factsheets and template letters.

      Asset Management

      Our Asset Management team can provide advice on how your compensation could be best invested. We also have Court of Protection lawyers who can set up personal injury trusts and make sure you have access to the benefits you’re entitled to.

    • Meet Our Experts
    • Our medical negligence solicitors have decades of experience in hospital negligence cases and are nationally renowned for their expertise. With offices up and down the country, we’re recognised by independent legal guides as one of the UK’s best medical negligence departments.

      For some people getting an apology and explanation for what’s happened is just as important as a compensation award. We campaign to ensure systems are put in place to ensure the same thing doesn’t happen to somebody else.

They were always there to answer my questions and queries when I was at my most vulnerable and they persevered to obtain the best possible result."

Lisa, client

Frequently Asked Questions

Who Can I Claim Against?

We’ve helped thousands of people make claims against the NHS, private hospitals and against individual medical staff.

If you’re pursuing a claim for negligent NHS care, any compensation you receive will be paid by insurance taken out by the relevant health authority or trust.

Cases relating to care at private hospitals are different in that the doctors working at these hospitals are often self-employed. This means that any compensation would be paid by the doctor’s insurance. If the negligent treatment was by an employee working on behalf of the hospital, the hospital’s insurance would pay the compensation.

If you aren’t sure who you’re claiming against or need help identifying who was at fault, you can call us for a free initial consultation on 0800 121 6567.

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What Constitutes Negligence In A&E?

A&E departments are a vital part of most hospitals, providing a life-saving service to patients in need of emergency care. In the majority of A&E visits, staff will be able to treat illnesses or injuries quickly and efficiently.

However, if you’ve received negligent treatment in A&E, our solicitors could help you claim compensation. Some of the most common errors involve a failure to:

  • Correctly diagnose an illness or injury
  • Examine the patient properly
  • Refer the patient for the right tests
  • Treat the patient on time

We’ll thoroughly investigate what happened, working out how the mistakes came about and what could have been done to prevent them. Please call 0800 121 6567 to speak to one of our legal advisers about making a claim.

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Can I Claim For A Hospital-Acquired Infection?

We may be able to help you claim compensation if you contracted an infection after being admitted to hospital. Strict hygiene controls must be followed wherever care is provided to stop infections spreading, with examples of negligence including:

  • Patients not being screened for MRSA or C. difficile when admitted to hospital
  • Delays in treating and recognising the infection
  • Infections not being treated properly after detection

We also have experience of care failures such as:

  • Inappropriate use of antibiotics
  • Poor wound care
  • Lack of monitoring

If you or a loved one contracted an infection like MRSA or C. difficile in hospital, please call us on 0800 121 6567 for a free initial consultation.

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Awards & Recognition

We're always proud to be recognised for the work we do for our clients and have been named as a leading firm in the latest legal guides - which provide information and recommendations about lawyers and law firms in the UK.

UK Chambers & Partners Leading Firm 2018 Post Magazine Rehabilitation First Award Winner 2016 Leading Firm - Legal 500 2017

What Our Clients Say

We truly value and appreciate the feedback we receive from our clients, as we look to improve the services we offer on an ongoing basis.

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We campaign for patient safety and justice.

As well as securing compensation and rehabilitation for our clients, we also campaign for changes to patient safety by supporting Action against Medical Accidents (AvMA).

This UK charity provides advice and support to people who have suffered because of lapses in patient safety, working in partnership with health professionals, the government and the NHS to ensure that safety guidelines are followed.

Our Offices

Our offices are located in major cities throughout the UK and have excellent transport links.