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Neglect Found At Multiple Southern England Care Homes

More Than Half Of 65 Care Services Inspected By CQC Inadequate Or Needing Improvement


More than half of the 65 care services in Southern England inspected by the Care Quality Commission (CQC) were rated as inadequate or requiring improvement, new figures have revealed.

Expert medical negligence lawyers at Irwin Mitchell have expressed concerns that only 27 of the 65 services were rated "good", particularly as problems at some homes in the report were described as "institutional neglect".

Inspectors made unannounced visits to a range of care homes and agencies, with patients ranging from young adults with Asperger's Syndrome to elderly Alzheimer's sufferers.

Poor hygiene and strong odours of urine, bed rails in disrepair, outbreaks of infectious disease and neglectful care resulting in 40 minute waits for toilet trips, malnutrition and dehydration were among the serious issues identified.

Among the homes inspected was Angela Court in Devon, which was recently closed by the CQC, with legal action taken against the home's owner.

Adrian Hughes, CQC deputy chief inspector, said: "Whenever we find a service to be inadequate, we will consider taking further action on behalf of the people who use the service."

Laura Barlow, who represented a number of families whose relatives suffered neglect at the Orchid View care home, said:

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