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Honeywell Worker Receives Compensation For Repetitive Strain Injury

Irwin Mitchell has successfully secured compensation for a Honeywell production operative diagnosed with repetitive strain injury (RSI) as a result of her work.


Mrs C, 60, from Redditch, worked on a line in the Honeywell factory. The company produces fire alarm call points which are assembled on a five point assembly line. Mrs C spent her entire working day on the production line, with the work being highly repetitious and requiring almost constant use of the hands.

Her work was not rotated, nor was she allowed adequate breaks. She had little training for her job and received no information about the possibility of developing RSI. Over time, Mrs C developed RSI affecting the base of her thumbs and wrists.

Mrs C, who has undergone treatment to relieve her symptoms, commented: "The company provided no medical assessments to their employees and would not rotate my work so that I was not constantly performing the same repetitive jobs on the production line. It got to a stage when I could not grip or grasp even the most straightforward of household items. I was forced to undergo a steroid injection and intensive physiotherapy just to relieve the pain."

How Irwin Mitchell Helped

Mrs C’s compensation, totalling the sum of £2,500, was secured by industrial disease specialist Alex Shorey of the workplace illness team at Irwin Mitchell's Birmingham office.

Commenting on the award, Alex Shorey said: "A repetitive strain injury such as this can be particularly painful and cause the injured party a great deal of ongoing pain and discomfort. Without adequate knowledge of the risks, such an injury can severely affect a person’s quality of life as well as their job prospects.

“This case highlights the importance of health and safety policies. Employers have a duty of care to their staff, which includes ensuring that where the work is repetitive and/or involves forceful movements, a full risk assessment is carried out and proper training provided. The work should also be rotated and work periods involving a lot of repetition should be broken up with short frequent breaks. With proper precautions Mrs C’s injury could have been avoided."

If you or a loved one has suffered from repetitive strain injuries, such as bursitis, carpal tunnel syndrome, ulnar neuropathy and vibration white finger caused by conditions at work, our solicitors could help you claim compensation. See our Industrial Disease Claims page for more information.

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