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Royal Doulton Worker Suffered Noise Induced Hearing Loss

Irwin Mitchell's Industrial Deafness Team has assisted a former worker of Royal Doulton to obtain a four figure sum for deafness caused by noise at work.

Mrs T worked at Royal Doulton for nine years, 8am – 5pm, five days a week, as a Kiln Emptier. Her role involved taking ware off after it had been through the kiln and placing it into boxes to go to another department.

The kiln was huge, about 50 yards long and the kiln dryer, which was no more than three feet away from Mrs T, ran continuously – even during break times.

Mrs T recalls that to talk to a friend four or five feet away they had to shout to one another and if any of the others at the other end of the kiln wanted to talk to her they would have to leave their work station and come right over.

Mrs T said: "Recently my grandchildren have told me the TV is on too loudly but I thought this was just part of getting older.

"In around September 2009 I went to my GP about my ears because if someone had their back to me, or if more than one person was talking then I couldn’t always make out what they were saying.

"I was referred to hospital; my hearing was tested and I was given hearing aids. No-one told me what had caused my hearing loss so I assumed it was normal and due to getting older.

"At the end of 2009 I saw an article in my local paper, the Sentinel. The article was about people who worked in the potteries and how the work damaged their hearing and I wondered, for the first time, whether my hearing problems were caused by my exposure to noise at work.

"As a result I called Irwin Mitchell about making a claim.”

Louise Scott, a solicitor in our Birmingham office said: "Anyone who has to take legal action as the victim of someone else’s negligence is entitled to good quality, independent legal advice and to recover and keep 100% of their compensation. I was pleased to be able to obtain a four figure sum for Mrs T.”

If you or a loved one has suffered from hearing damage such as acoustic shock, tinnitus, and noise-induced hearing loss caused by conditions at work our solicitors could help you claim compensation. See our Industrial Disease Claims page for more information.

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