Call us on
0800 056 4110
Mrs L from the north east received a five-figure settlement in her claim for acoustic shock resulting in permanent tinnitus.
Mrs L worked for BT and was subject to a short burst of noise in her headset. An acoustic shock is white noise in a very loud and sudden burst. Following the shock Mrs L's ears hurt and her immediate reaction was to remove the earphone headset. She also felt dazed for a number of hours.
The acoustic shock caused Mrs L to suffer from permanent tinnitus, this is a high pitched noise which can be either central or affect one side of hearing more than the other.
The permanent tinnitus meant Mrs L was unable to continue with her job at BT and this caused a significant effect on her social life.
Lee Carnall of Irwin Mitchell added: "Tinnitus to this extent can have a major impact on a person's home and work life. Employers must ensure that all precautions are taken to protect employees in call centres especially when you consider the amount of people employed in such roles. I am very pleased we were able to recover damages for our client to compensate her for the pain, suffering and injury she has encountered."
If you or a loved one has suffered from hearing damage such as acoustic shock, tinnitus, and noise-induced hearing loss caused by conditions at work our solicitors could help you claim compensation. See our Industrial Disease Claims page for more information.
Back to Client Stories
Simply complete the form below and one of our experts will get back to you.
This data will only be used by Irwin Mitchell for processing your query and for no other purpose.
Contact us today
For a free initial consultation
Use our form
Request A Call Back
Enter your details below and we'll call you back, at a time of your choice.