Faulty Hoverboard Claims

Hoverboards, also known as Swegways, Swagways, Airrunners or self-balancing scooters, have been a popular yet controversial product since they first began selling in large numbers in 2015. These gadgets have been known to catch fire and even explode, sometimes causing severe injury and damage to property.

If you or a loved one have been injured as a result of a faulty hoverboard, our lawyers may be able to help you get the compensation you deserve by making a hoverboard claim.

Manufacturers and retailers of products have a responsibility to ensure goods sold to consumers provide a reasonable level of safety. A hoverboard which catches fire or explodes through no fault of the consumer must be considered unsafe, meaning the manufacturer could be found liable for any injuries caused as a result.

Our personal injury team has a vast amount of experience in defective electrical goods and product liability claims, so we have the experience needed to help you make a successful compensation claim.

The majority of the claims we handle are on a No Win No Fee basis. This means that there's nothing for you to pay upfront, and that you won’t have to pay any legal fees if your claim isn’t successful*.

If you have any questions about making a defective or faulty hoverboard claim, call us on 0800 056 4110 or contact us online for a free consultation on your case.

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Matthew Newbould Solicitor Meet the team

Faulty Hoverboard Claims - More Information

Product safety should be the number one priority but sadly it appears some products in this market have fallen below the acceptable standards."

Matthew Newbould, Solicitor

Client Story ‐ The Chiem Family

"We thought we bought a reliable product from a trusted retailer and we want to know how something with so much potential to cause this type of devastation was sold to us." - Thu Tran Chiem

“It’s vital that a thorough investigation takes place, not only to provide answers to the Chiem family, but to ensure that the risk of something like this happening to another family is reduced as much as possible.” - Matthew Newbould, Associate

Frequently Asked Question

What Can Go Wrong With Faulty Hoverboards, And What Types Of Injuries And Damages Can Happen?

Riding a hoverboard can be tricky but simply keeping one running should be straightforward. Unfortunately, due to the poor manufacturing standards that many of these products have been built to this isn't always the case.

Hoverboards are powered by high energy lithium ion batteries, which provide a lot of power, but can also pose a significant risk if they are not protected from damage or not manufactured to the proper safety standards.

As you'd expect with a hoverboard, bumps and scrapes of the device are par for the course. However, in cases where the battery is not properly protected, these bumps and scrapes can cause the lithium battery to break down and get punctured. When punctured, these batteries can set alight, with potentially catastrophic consequences

In many cases, the batteries themselves are simply faulty and either cannot cope with being over-charged, or are unable to retain the energy safely. In these cases, the charger and/or the battery can ignite, causing damage to the surrounding property, and posing significant danger to anyone inside that property.

If you're unclear as to whether you could claim for injuries caused by a faulty hoverboard, call us today on 0800 056 4110, or contact us online for a free initial consultation about your case.

What Are The Hoverboard Manufacturers Responsible For?

There has been lots of news coverage about hoverboards being sold despite not meeting UK safety requirements.

Many major retailers have ceased selling brands and devices such as Swagway and Airrunner, and many other devices have been recalled, or are still in operation despite not being able to meet European Safety Standards.

The consequences of a defective or faulty hoverboard can be severe, with homes and lives put at risk. If you have been injured or have suffered damage to property because of a defective hoverboard and/or charger, you may have a right to compensation.

If you'd like to discuss your potential case further, call us today on 0800 056 4110, or contact us online for a free initial consultation with our expert solicitors.

Why Choose Irwin Mitchell For A Faulty Hoverboard Claim?

Our specialist defective products solicitors are best-placed to see your claim through from start to finish. Not only do we have a vast amount of experience of dealing with defective electrical product claims, we're also in the process of helping those that have been directly affected as a result of faulty hoverboards.

This is certainly true in the case of the Chiem family, who have taken legal action through Irwin Mitchell as a result of their family home burning down following a hoverboard explosion.

With Thu Tram (the mother of the family) outside, three children were trapped indoors when their hoverboard burst into flames after being taken off charge. Though thankfully the family was able to escape thanks to Thu's quick thinking, the family all had to be treated for smoke inhalation injuries and shock.

What's more, the family home was left uninhabitable, and the majority of their possessions destroyed - find out more about this case.

If you'd like help and advice or have experienced an issue surrounding a faulty hoverboard, call us on 0800 056 4110 or contact us online for a free consultation on your case.

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