When e-cigarettes are defective, they can cause severe injury to users. Their popularity as an alternative to smoking means our lawyers have dealt with a number of personal injury claims relating to faulty e-cigarettes in recent years.

Many people feel that e-cigarettes are a healthier alternative to traditional cigarettes, but faulty e-cigarettes can cause electrical fires, in some cases resulting in injury and damage to property. If you've been injured because of a defective e-cigarette, our expert lawyers could help you make a claim against those responsible and get the compensation that you deserve.

We'll help you at every stage of your claim. Our experience with faulty e-cigarette claims means that we know what needs to be done to help you achieve the best possible compensation settlement.

The majority of the claims we handle are on a No Win No Fee basis. This means that there's nothing for you to pay upfront, and that you won’t have to pay any legal fees if your claim isn’t successful*.

If you have any questions about making a claim for injuries caused by a defective e-cigarette, call us on 0800 056 4110 or contact us online for a free consultation on your case.


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Faulty E-Cigarette Claims – More Information

Defective Products

Regulation of e-cigarettes being sold in the UK is improving, but we still see first-hand the devastating effects an e-cigarette explosion can have”

Tim Annett, Partner

Client Story – Colin's Story


People need to know what these devices are capable of. If it had exploded near my face I can't bear to think of the consequences." - Colin Crow, Client

Frequently Asked Questions

What Types Of Injuries And Damages Can Be Caused By Faulty E-Cigarettes?

When e-cigarettes are faulty, the consequences in terms of injury to person and damage to property can be devastating.

Many of the e-cigarette claims that we have dealt with in the past are either caused by the lithium battery that powers the device, or the charger. Known as 'thermal runaway', the batteries in the e-cigarettes have been known to overheat, which then releases a gas which can set alight due to excess heat from the battery. Occasionally, retailers have provided the wrong chargers when selling e-cigarettes, which can also increase the risk of fire.

The consequence of electrical failure in many cases is that the device can produce a scorching jet of flame, which looks similar to a Roman Candle firework. Explosions like this have left many an e-cigarette users with serious burn injuries. Some injuries have been so severe that a leg amputation has been necessary in at least one case.

If you're unsure if you can make a claim after sustaining an injury as a result of a faulty e-cigarette, it's a good idea to seek advice from the experts. Call us today on 0800 056 4110, or contact us online, for a free initial consultation about your case.

What Are The E-Cigarette Manufacturers And Retailers Responsible For?

Manufacturers and retailers of products both have a responsibility to ensure goods sold to consumers provide a reasonable level of safety. An e-cigarette which catches fire or explodes through no fault of the consumer must be considered unsafe, meaning the retailer or manufacturer should be found liable for any injuries caused as a result.

If you're unsure whether you're able to make a claim, you should speak to our experts - their experience in what is a relatively new area of personal injury claims means they are best-placed to help you understand your options. Call us today on 0800 056 4110, or contact us online, for a free initial consultation about your case.

Why Choose Irwin Mitchell For A Faulty E-Cigarette Claim?

Our solicitors are well-placed to take care of your claim. We have dealt with many cases concerning e-cigarette injuries, and we're able to help those affected claim the compensation they need.

One such individual is Colin from Manchester, who suffered from severe burns to his hands and leg after an e-cigarette exploded in his pocket, which meant he was unable to work. Colin's injuries included a temporary loss of movement in his left hand, and extensive burns on this left leg, leaving him unable to walk and left in a lot of pain and discomfort – find out more about this case.

Our expert solicitors are on your side to help you claim compensation that can pay for any medical treatment and rehabilitation you require – your recovery is our first priority. Together with our expertise in product liability cases, and the extensive coverage of our offices across the UK, we believe we offer the best service for anybody pursuing a claim for a faulty e-cigarette.

If you'd like help and advice or have experienced an issue surrounding faulty e-cigarette claims, call us on 0800 056 4110 or contact us online for a free consultation on your case.

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