At the beginning of September, Charlotte Fairbank went to Arcadia in Bristol – it was a two day event in the city’s Queen Square, featuring a fire-breathing 50 tonne mechanical spider. She had a great time, with plenty of plastic floorboards making the space wheelchair-friendly and knowledgeable staff.
However, the ticket process could have been improved. Charlotte found the system quite complicated, and after she’d emailed general enquiries she found herself going back and forth with various people before finding the appropriate contact. There wasn’t a dedicated area on the website for disabled information and Charlotte had to contact Arcadia and the ticket service to find out who was dealing with disabled/carer tickets.
Once she’d arrived at the event, Charlotte was happy with the disabled parking, which was both in a suitable location and with easy access/directions. She had no difficulty moving about, as there were smooth plastic floorboards all around the square. Charlotte was also pleased with the toilet facilities at Arcadia. They had good access and were specifically for disabled people only, which is not always the case at other events.
The merchandise and food facilities were “more or less accessible,” Charlotte says – the stalls were quite high, which was tricky for her.
Arcadia was a “great festival” and Charlotte would definitely return. The event “didn’t feel too crowded and overall the organisation was good.”
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