The first stage is a free initial consultation where we’ll talk about your claim and how we might be able to help. After this, we’ll discuss different ways of funding your case including No Win No Fee agreements*.
We’ll collect a variety of evidence to support your case including advice from beauty industry experts, who can inform us about how your procedure should have been conducted and what corrective treatment might be needed. We’ll use all the evidence to calculate how much compensation we think you’ll need to cover any corrections and other expenses (such as travel costs).
Our team will present their findings to the relevant organisation responsible for your care who’ll be asked to explain what happened and whether they believe they were at fault. If they accept responsibility, we’ll try to negotiate a compensation package that best suits your needs.
Laser treatment claims can be particularly difficult because of the lack of regulation in this area but we have the knowledge and contacts needed to be successful with your case. We’ll work hard to find out what guidelines needed to be followed by the person providing your treatment, working alongside beauty campaigners to make sure the same doesn’t happen again.
If blame isn’t accepted or a settlement can’t be agreed, we’ll start court proceedings. It’s worth noting that even if this does happen, most claims are still settled out of court. If your claim does go to court, we’ll stand by you throughout proceedings making sure you’re comfortable with what’s happening.