Biography
I am a Solicitor in the Medical Negligence Team, based in Birmingham. I represent clients who have suffered injuries whilst receiving care from NHS Trusts, GPs and private practitioners.
My case load is very varied and involves orthopaedic claims, delays in diagnosis of cancer, still birth and neonatal deaths and cases involving fatalities. I also have experience of spinal and brain injury cases.
What inspired you to get into law?
I was inspired to get into law because I was fascinated by a profession which was challenging and fast paced but also allowed me to help other people at the most difficult times in their lives.
What is the most rewarding aspect of your role?
The most rewarding part of my role is being able to see clients benefit from the compensation we have been able to achieve for them. Many of our clients need rehabilitation and ongoing treatment and it is a real privilege to play a part in helping them access that and to witness the improvement this can have on their quality of life first hand.
What do you like about working at Irwin Mitchell?
The best thing about working at Irwin Mitchell is the people. The nature of the work we undertake here attracts not only the best and the brightest colleagues but some of the most caring, selfless and empathetic people I have ever had the pleasure of meeting and calling friends.
What do you do away from the office?
Away from the office, I enjoy travelling, watching live music, cooking and getting outside as much as possible.
Testimonials
“Really Professional, efficient and knowledgeable as well as being empathetic and friendly” – Ms D (Client) – NPS Net Promoter Score
“I would highly recommend Irwin Mitchell for any potential Medical Negligence claims. For a significant claim that I had to pursue, Irwin Mitchell provided the required skills, expertise and support to successfully complete the claim. From initial contact to completion, the whole process is seamless and clearly articulated to clients. Irwin Mitchell will make it clear from the offset whether you have a case to purse and from there, the Medical Negligence experts will take over. I had the pleasure of having two wonderful and highly skilled experts in Emma Rush and Olivia Sinclair appointed to deal with my claim.
"Emma was clear and precise in explaining how the whole process would work, provided plenty of documentation to understand the process and addressed queries and concerns that were raised. She then bought her colleague Olivia in to support with the case, who equally demonstrated her know-how of handling Medical Negligence claims. Both Emma and Olivia were always available to answer any queries. I was particularly impressed with how both Emma & Olivia were able to deal with some of the challenges that came throughout the span of the case as well as demonstrating their negotiations skills to maximize the value of the claim for myself. Thank you Emma and Olivia for all your assistance in dealing with the case.” – Mr N (Client) 5* Trustpilot.
"Irwin Mitchell provided exceptional service throughout my claim. My Solicitor, Olivia Sinclair kept me updated at all times and was quick to respond via email and telephone to any questions that I had. Olivia, was sensitive to the nature of my medical negligence claim and was kind and thoughtful, providing a professional and personal service throughout. I would highly recommend Irwin Mitchell." - 5* Trustpilot review
“Both Emma Rush and Olivia Sinclair have been so good to me over the time I've been with them. They have kept me informed at every stage. Emma and Olivia are happy to answer my questions and have supported me throughout my case. I'm so glad I have them both and trust their advice.” – 5* Trustpilot
“Irwin Mitchell Solicitors have been very professional with everything they have done for me. Emma Rush and Olivia Sinclair have kept me informed at every stage of my case and have made sure I understood what was going on. Olivia has phoned regularly to make sure I am comfortable with what was going on in the background and related every that Emma Rush was doing for me. I wouldn't have had such a standard of care that I have had from both Emma and Olivia. I have a lot to thank them for.” – 5* Google Review
“I would like to thank Olivia Sinclair, Victoria Grimshaw and their team for the hard work and expertise they put into handling my claim. The consistent communication, quick updates and very professional approach were key factors to their success of this case. I would highly recommend Olivia, Victoria and her team for anyone out there seeking professional legal assistance.” 5* Trustpilot Review
“I have recently had dealings with Irwin Mitchell with regards to a medical negligence claim. Initially I felt very anxious about the process and the stress it may bring to myself and my family. However, I can not thank them enough. From day 1 up until the claim was settled they were very professional, always kept me updated and took the case on in their own hands. Everything was done with care and compassion and they literally took control of everything, meaning there was no further stress to myself following the tragic circumstances that had occurred. I would highly recommend Irwin Mitchell and would like to say a special thank you to Olivia Sinclair who dealt with my claim.” – 5* Google Review
"Irwin Mitchell provided exceptional service throughout my claim. My Solicitor, Olivia Sinclair kept me updated at all times and was quick to respond via email and telephone to any questions that I had. Olivia, was sensitive to the nature of my medical negligence claim and was kind and thoughtful, providing a professional and personal service throughout. I would highly recommend Irwin Mitchell." - 5* Trustpilot review
