Our illness solicitors secured compensation for 50 holidaymakers who contracted gastric illness during a stay at the Gran Canaria Princess Hotel in 2003.

A number of our clients were diagnosed with salmonella, and some were hospitalised because of the severity of their symptoms. Many developed irritable bowel syndrome, a long term and sometimes permanent condition. The complaints the guests had about the resort concerned:

The quality of the accommodation
The attitude of the hotel staff and tour representatives
The poor food hygiene standards

TUI UK Ltd, the tour operator, denied liability for the illness outbreak. However, our specialist travel lawyers negotiated a compensation settlement for the 50 holidaymakers, recovering more than £117,000.

We secured £5750 for Mr Jones, who developed severe gastric illness at the Gran Canaria Princess Hotel. He said: “Everyone at Irwin Mitchell Solicitors was very helpful and professional. I am very happy with the result and the way the case was handled.”

If you've suffered an illness whilst abroad or on holiday, our personal injury solicitors could help you claim compensation. Visit our Holiday Sickness Claims & Illness Compensation page for more information.

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Fifty Holidaymakers Receive £117,000 After Illness At The Gran Canaria Princess Hotel