Food poisoning can happen when food is not prepared in line with hygiene standards. The effects can be extremely unpleasant, and in some cases can also lead to debilitating long term conditions such as irritable bowel syndrome (IBS) and other associated illnesses.

Food retailers and suppliers have a responsibility to meet the hygiene standards put in place to protect their customers from becoming ill. If you have suffered food poisoning after eating at a restaurant, pub or other food outlet, or after eating food purchased from a shop, our legal experts could help you make a No Win No Fee* compensation claim.

Our illness team have a long track record of successful claims involving a variety of infections, including:

  • Salmonella
  • Shigella
  • E.coli
  • Giardia
  • Norovirus
  • Rotavirus
  • Campylobacter
  • Cryptosporidium

We can also help with complex, large-scale group action food poisoning claims - even for clients who fell ill abroad.

Compensation doesn’t just reflect the temporary or ongoing suffering of gastric illness. It can also provide important financial support for you and your family by covering medical expenses and earnings lost as a result of the illness. Our specialist team will also help you access any additional support you might need.

Get in touch today on 0800 056 4110 for a free initial consultation and find out if we can help you make a No Win No Fee* food poisoning compensation claim.


No Win No Fee*
Dedicated team for public health and international illness claims
Extensive experience with group claims
Offices around the UK

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Food Poisoning Claims - More Information

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Client Story ‐ Choir Cancels Appearance At Charity Event Due To Food Poisoning

Frequently Asked Questions

What Causes Food Poisoning?

Food poisoning happens when you eat food that has been contaminated by bacteria, parasites or viruses. Contamination can happen when:

  • Raw food isn't stored, cooked or reheated properly
  • Food passes its use by date
  • Food is touched by dirty hands
  • Food is coughed, sneezed or breathed on by an ill person
  • Food is near other contaminated food or sources of bacteria

Some foods are more susceptible to contamination than others. It is important to take extra care over storing, handling and cooking raw eggs, meat and seafood for this reason. It is also important to keep these raw ingredients away from cooked or ready-to-eat food in case of cross-contamination.

A number of different bacteria and viruses can contaminate food and each is more common in certain types of food:

  • Campylobacter - raw or undercooked meat, unpasteurised milk and untreated water
  • E. Coli - undercooked beef and unpasteurised milk
  • Listeria - "ready-to-eat" foods such as sandwiches, cooked and cured meats, pâté, and soft cheeses
  • Norovirus - Raw shellfish
  • Salmonella - raw or undercooked meat, raw eggs, milk and dairy products
  • Shigella - any food washed in contaminated water
  • Giardia - a parasite that can contaminate food
  • Cryptosporidium - contaminated food

If you have fallen ill and believe that contaminated food might be the cause, you may be able to make a food poisoning claim. Call our expert team on 0800 056 4110 for a free initial consultation to find out more.


Who Is Responsible For Food Poisoning?

Businesses serving food to the public here in the UK have a duty to follow hygiene and sanitation standards to ensure their food is free from contamination and safe to eat. Such businesses include:

  • Restaurants
  • Pubs
  • Cafes
  • Hotels
  • Cruise lines
  • Takeaways
  • Shops and supermarkets selling "ready-to-eat" food
  • Festivals
  • Hospitals

A business will be responsible for any food poisoning that is caused if they serve contaminated food to you causing you illness. You have a right to claim compensation from them if you are affected.

If you have suffered food poisoning during a package holiday abroad, our specialist illness abroad lawyers may be able to claim against the holiday company rather than the foreign business that served the food. This means that the case goes through the British legal system rather than international law, saving time and potentially resulting in a larger compensation payment.

If you have suffered food poisoning after eating food from one of these businesses, contact us to learn more.


What If I Get Food Poisoning While On Holiday Abroad?

We may be able to help claim compensation even if you suffered food poisoning in a foreign country.

Our dedicated travel claims team was established in 1997 and has helped our clients recover many millions of pounds in compensation for illness since then. Our track record of success for our clients is unrivalled and we have an international reputation for our work for the victims of illness outbreaks. For example, we secured £5.5m in compensation for almost 1000 holidaymakers who fell ill with serious illnesses like Salmonella, Shigella and Campylobacter at the Bahia Principe Hotel in San Juan, Dominican Republic, in 2007.

We have the expertise needed to help you make an international claim if required. Many of our team are multi-lingual. We also have long-standing relationships with leading foreign lawyers around the world who we can call on for their specialist knowledge when needed.

We understand that a holiday illness will already have cost you some much-needed rest and relaxation. We'll strive to make the process as simple and stress-free as possible, whilst fighting to get you the compensation you deserve.

Read more about holiday illness claims here.


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A responsive team
A big national firm that is head and shoulders above others. A responsive team which has the clients best interests at heart and works very hard for them."
Communication, legal knowledge and care
The key strengths of team are communication, legal knowledge and ultimate care and attention given to the client."

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We understand how difficult dealing with an illness can be. Our personal injury experts are here for you whatever your situation is, and you can be sure that we'll help you access the care and support you need to make the best recovery possible.


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