When you visit a beauty salon, you expect a professional service from trained staff. When this isn’t the case and a routine beauty treatment ends up causing you harm, the impact can damage your self-confidence. If you've been injured at a beauty salon, we can help you claim compensation.
Beauty treatment compensation claims can be difficult because of the lack of regulation in this area. We’ve the knowledge and contacts needed to be successful with your case. We’ll work hard to find out what guidelines needed to be followed by the person providing your treatment and why things went wrong.
If you’ve had an injury because of negligent treatment by a beauty therapist, contact our team to see if you can claim.
Our solicitors have experience in making beauty treatment compensation claims for:
- Injuries from lip fillers
- Injuries from incorrect use of semi-permanent makeup
- Lacerations, blisters, burns, and infections from waxing
- Eye injuries from lash extensions or dyes
- Allergic reactions to wax, eyebrow, and eyelash dye
- Burns and rashes from tanning
- Burns or scarring from chemical peels and laser treatments
- Damage to the nail beds from excessive filing
- Reactions to manicure and pedicure products
- Fungal infections from sterilized equipment.
You may be able to make a beauty treatment claim using a no win no fee agreement. This means there’s no risk to you financially if your claim is unsuccessful.
Why choose Irwin Mitchell to handle your beauty treatment compensation claim?
Our team of expert personal injury lawyers understand the devastating impact beauty salon negligence can have on your confidence.
If you’ve sustained a facial injury, you might feel uncomfortable about leaving your home. If this is the case, we can come to your home to discuss your claim or arrange phone or video calls if you’d prefer. We also have offices around the UK, so if you’d rather talk in person, you can visit us as your local office.
In recent years, we’ve helped secure over £1.5 billion in personal injury compensation for our clients. This figure is far higher than any other law firm in the UK.
We strongly believe rehabilitation is crucial both during and after your claim, whether this is physical or emotional. Our Support and Rehabilitation Coordinators will work with you to get the right support that’s local to you.
Call us for a free initial consultation
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Beauty Treatment Compensation Claims - More Information
When you first meet with one of our lawyers, they’ll take time to understand more about what’s happened to you. We’ll then tell you if we believe you can make a claim and if so, what funding options are available to you.
Next, we’ll start gathering evidence to build your claim. This could be collecting witness statements from other customers or getting copies of the beauty salons CCTV. We’ll also get advice from beauty industry experts on what should’ve been done to better protect you from being injured. These experts can be crucial when it comes to settling your claim.
Once we’ve got the evidence, we’ll take the claim to the beautician or beauty salon responsible for your injuries. If they accept fault, we’ll try to get you interim payments that can cover any costs you’ve already incurred. These will be deducted from your final settlement amount.
If the other party doesn’t accept fault, or we can’t agree on a settlement amount, your claim might need to go to court. We’ll try our best to avoid going to court, but we’ll be with you every step of the way if it does.
Your compensation can help you financially for several reasons. It can help:
- Cover any costs you’ve already had
- Pay for ongoing treatment and medication
- Cover any loss of earnings
- Pay for rehabilitation.
Our Support and Rehabilitation co-ordinators will help you understand the support available to you through compensation.
You’ve three years from the date of the incident to claim compensation. If you were not aware that your injuries were caused by a beauty treatment, you've three years from the date you became aware.
There are exceptions to this rule. If you’re claiming on behalf of someone under 18, the three-year time limit doesn’t start until they turn 18.
Yes, most of our beauty treatment claims are made using no win no fee agreements. This means if your claim is unsuccessful, you won’t have anything to pay.
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Frequently Asked Questions
What are the risks of beauty treatments in a salon?
Routine beauty treatments often don’t need a trained medical professional to carry them out and salons might be un-regulated as other professionals are. This means there’s more chance of mistakes being made.
You might’ve been hurt because:
- Rules weren’t followed
- Your health information wasn’t checked
- Faulty equipment was used.
- Patch tests weren’t conducted.
Complications include:
- Dermal fillers – rashes, swelling, itching, and bruising can occur. The filler can also move away from the intended area, and you can have allergic reactions, which may lead to anaphylaxis. Lumps can form under the skin and filler can also block blood vessels, resulting in the surrounding tissue dying.
- Botulinum toxin injections (including Botox) – your facial features around the injected area can become weak and may droop. You can also experience blurred or double vision and experience breathing difficulties.
- Chemical peels – superficial peels, medium peels, and deep peels can cause similar complications including scarring and infection. Your skin might also appear lighter or darker than normal.
- Laser treatments – the skin can blister, sometimes causing scarring. Your skin colour can also change.
- Microdermabrasion – swelling can result in the treated area and the skin can become red. You may also become more sensitive to the sun after the treatment.
- Eyelash extensions and tinting – allergic reactions to chemicals used in eyelash glue and dye can cause rashes, swelling, and even damage to the eyes. A patch test should be conducted before your procedure to check you don’t have a reaction to chemicals in the products.
If you’ve been injured by a beauty treatment and would like to make a claim, we could help.
What is a patch test?
A patch test is used by beauticians to check if a client is allergic to any chemicals used in their products.
The patch test should be given at least 24 hours before any treatment that uses chemicals.
If you haven’t been given a patch test and experienced an injury or reaction, we could help you make a claim.
Can I claim if I’ve been injured while working at a salon?
If you work at a beauty salon and have suffered an injury while at work, we could help.
We have experience helping beauty and nail technicians who’ve had an allergic reaction to products used for treatments. For more information, see our Accidents at Work Claims page
We’ve also helped people who’ve developed asthma due to chemical exposure from acrylic nails and polishes. For more information, see our Occupational Asthma Claims page.
Is there anything I can do to help my claim?
If you’ve suffered an injury, you should get medical attention as soon as possible.
Please take photos of your injuries and keep any receipts from the beauty salon you visited. This'll help us confirm where your injury took place.
Related Information - Beauty Treatment Compensation Claims
All Scottish cases will be handled by the Scottish law firm with which we are associated, Irwin Mitchell Scotland LLP. The law relating to funding is different in Scotland and you will receive separate advice about what that means as well as a separate funding agreement.
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