I work as part of a team in Newcastle and Middlesbrough who act for people who have sustained brain injuries or spinal cord injuries. I have been working with adults and children with brain and spinal injuries for 13 years, helping them to obtain financial compensation for their injuries.
I'm passionate about helping clients secure early interim payments, so they can access rehabilitation that will help improve their quality of life. Rehabilitation includes things such as physiotherapy, occupational therapy, psychological therapy, assistance from support workers and vocational training to help people to return to work.
I am a Council member of the Tees Valley Law Society. I'm also an accredited Senior Litigator and Brain Injury Specialist with the Association of Personal Injury Lawyers (’APIL’), and the North East Regional Coordinator of APIL.
I qualified as a solicitor in 2012.
What Inspired You To Get Into Law?
I love to help people and solve problems. I became a lawyer dealing with serious injury claims so that I can do my absolute best to give clients with life changing and traumatic injuries the legal advice they need, and help them improve their quality of life.
People who have sustained these injuries need someone to advocate for them to ensure that they receive support in a way that meets their complex needs, and to ensure these needs are met for the rest of their life.
What Is The Most Rewarding Aspect Of Your Role?
It gives me great satisfaction to work as part of an amazing team of highly dedicated personal injury experts (made up of lawyers, legal assistants, financial advisors, quantum analysts and where appropriate, experts in the Court of Protection, education, employment or public law teams).
We work closely together with the common aims of improving our clients’ quality of life as much as possible, and carefully calculating the amount of financial compensation to ensure that all of their needs are met for the rest of their life.
What Do You Like About Working At Irwin Mitchell?
Irwin Mitchell is an innovative firm, its lawyers are tenacious and stand up for clients and are not afraid to challenge the law. Irwin Mitchell prides itself on delivering excellent client care and I am proud to be part of a firm which strives to deliver an extremely high level of service for clients.
What Do You Do Away From The Office?
I love spending time with my friends and family. I also like travelling, reading and walking my dog. I also enjoy working with various different charities in the community and helping to fundraise for a range of different charities whenever I can.
"Rebecca Maddock and Francesca Mayes put me at ease in our very first interview, and I instantly knew I had made the right decision in enlisting their help... [Rebecca] was clear, empathetic and informative throughout. She was also responsible for putting together an outstanding multidisciplinary team to assist with my rehabilitation. My case was recently settled and I am very happy with the financial compensation I received." - Client
"When we first met Fran and Rebecca we knew straight away they were different from our previous solicitors. There was no agenda on their part, they just wanted to do their best for my daughter and the rest of the family.
"They listened to what we had to say and realised straight away the effects of what happened to my daughter ripped through the whole family. They acted straight away and started to put the family back on track before anything else. We were kept informed probably on a daily basis on every step through the process.
"As a result of these fantastic people my daughter is walking with tri-pod sticks and she also has a voice now and we are starting to hear sentences. There are a lot of PI solicitors out there who claim to be the best. Believe me you won’t find a better team than this lot. We will never forget what they have done for all of us especially my daughter." - Client's father
'Unfortunately my husband was injured in a serious accident. I contacted Irwin Mitchell and we were assigned Rebecca Maddock.
"Rebecca came out to our home meet us, it was so reassuring meeting Rebecca rather than just speaking to a person on the phone. We were treated professionally, very friendly, not once did we feel like a number waiting to be contacted.
"Rebecca took time to explain to us the process each step of the way, even repeating herself until we were both understanding of any process. If we had a question we received a answer almost straight away, there was never anytime where we had to keep chasing people up for answers, when Rebecca took annual leave we knew who else we could contact, the team from this company was amazing.
"We can definitely recommend to anyone who is unfortunate to need the help and specialist advice from a great team to use Irwin Mitchell." - Client's wife