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Jennifer Downing



I am a solicitor specialising in international travel litigation, with experiences in group litigation. I manage a team in the Birmingham office which primarily deals with group actions against UK-based tour operators, or single party actions against defendants in foreign countries. 

I have expertise in dealing with the following: 

  • General gastric illness
  • Salmonella
  • Giardia
  • Campylobacter
  • Cryptosporidium
  • Legionnaires

What Inspired You To Get Into Law?

My father who previously worked in the legal profession inspired me and gave me a good insight into a profession which can be most challenging and rewarding.

What Is The Most Rewarding Aspect Of Your Role?

The most rewarding aspect of my role is achieving the best outcome for my clients. 

What Do You Like About Working At Irwin Mitchell?

The diverse nature of the firm and the people within it.

Read My Comments On The Latest News

  • 12/02/2018
    Lawyers Instructed After Salmonella Linked To Lanzarote Resort

    “We are hugely concerned by the problems that our client has faced and following our instruction we have started to make enquiries into the circumstances surrounding their illness. “Colin’s and his daughter Lucy experiences are a very important reminder of the huge impact that gastric illnesses like salmonella can have on victims. “Our clients clearly deserves answers regarding everything that they have faced and we are determined to do everything we can to help him.”

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  • 13/11/2017
    Holidaymakers Hope For Answers At Upcoming Trial Into Dreams Resort Illness Problems

    “This is a terrible case in which a special luxury break was ruined by very serious illness problems. “Disappointingly, our clients have endured a long battle for justice, with TUI UK Ltd T/A First Choice refusing to admit liability or work with us to ensure they get the answers and support they deserve in relation to their illness and issues they encountered in resort. “We are hopeful that the upcoming trial will finally provide justice and closure for our clients.”

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  • 10/07/2017
    Divers Launch Group Action Against Tour Operator After Egypt Wrecks And Reefs Tour Ruined By Food Poisoning

    “Gastric illnesses such as salmonella and shigella can have a significant long-term impact on those affected, with such problems leaving people with long-term health issues from which they sometimes never fully recover. “Not only was John and his friends’ holiday ruined, but a month on they are all still suffering from the effects of their illness. “The seriousness of these problems cannot be downplayed and, as such, we are now investigating the group’s stay on board the Blue Horizon and are keen to hear from anyone else affected during the same diving trip, or who witnessed the problems/conditions on board.”

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  • 07/06/2017
    Legal Action Launched After Family's Special Holiday In Turkey Is Ruined By Illness

    “This holiday was meant to be a memorable one for our clients, yet they went on to face a series of problems which continue to affect them to this day. “Their story demonstrates the huge impact that illnesses like salmonella can have on victims, often leading them to develop long-term health problems from which they never fully recover. “As such, the seriousness of these problems cannot be downplayed and, as an out of court settlement has not been reached with Thomas Cook, we have been left with no option but to launch legal action to secure answers and justice regarding these issues.”

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