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Jennifer Downing



I am a solicitor specialising in international travel litigation, with experiences in group litigation. I manage a team in the Birmingham office which primarily deals with group actions against UK-based tour operators, or single party actions against defendants in foreign countries. 

I have expertise in dealing with the following: 

  • General gastric illness
  • Salmonella
  • Giardia
  • Campylobacter
  • Cryptosporidium
  • Legionnaires

What Inspired You To Get Into Law?

My father who previously worked in the legal profession inspired me and gave me a good insight into a profession which can be most challenging and rewarding.

What Is The Most Rewarding Aspect Of Your Role?

The most rewarding aspect of my role is achieving the best outcome for my clients. 

What Do You Like About Working At Irwin Mitchell?

The diverse nature of the firm and the people within it.

Read My Comments On The Latest News

  • 21/09/2018
    Woman Calls On Lawyers After Illness Problems Force Her To Cut Dominican Republic Break Short

    “This is a very troubling case in which our client has developed a very serious illness which not only left her in hospital but also led her to cut her precious break abroad short by a significant length of time. “No holidaymaker should have to face the experience that she has had and it is clear that steps need to be taken to understand how the illness emerged and whether it could have ultimately been prevented. “We have already commenced our work on this case and are determined to ensure that our client’s voice is heard on this very serious matter. If you also travelled to this resort and can help with our enquiries we would like to hear from you."

    Continue Reading
  • 17/07/2018
    Woman Seeks Answers After Gastric Illness ‘Ruins’ Stay At Cuban Holiday Resort

    “We are hugely concerned by the first-hand account provided by our client and have already commenced our own investigations into the issues that she faced. “This yet another terrible case which highlights the impact that gastric illness problems can have on victims, not only in terms of the disruption caused to precious time abroad but also the wider impact on their lives when they return back home. “Emma clearly deserves answers regarding her experiences and we are determined to help her every step of the way. “If you also travelled to this resort and are able to help with our enquiries we would like to hear from you.”

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  • 28/06/2018
    Lawyers Instructed After Salmonella Problems At Jamaican Resort Leave Woman Hospitalised

    “This is an extremely worrying case which highlights the huge consequences that gastric illnesses such as salmonella can have on victims. “Through our work we have sadly seen a number of cases in which such problems have had a lasting impact on those affected, often leaving them with long-term health issues from which they may never fully recover. “With this in mind, we have already begun our investigations into our client’s case and are determined to ensure she is able to get the answers she deserves regarding the problems which ruined the vast majority of her break. If you have also visited this resort and encountered any problems we would welcome hearing from you to assist with our enquiries."

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  • 12/02/2018
    Lawyers Instructed After Salmonella Linked To Lanzarote Resort

    “We are hugely concerned by the problems that our client has faced and following our instruction we have started to make enquiries into the circumstances surrounding their illness. “Colin’s and his daughter Lucy experiences are a very important reminder of the huge impact that gastric illnesses like salmonella can have on victims. “Our clients clearly deserves answers regarding everything that they have faced and we are determined to do everything we can to help him.”

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