Holiday In Mallorca Ruined By Gastric Illness
A couple from Oldbury have contacted specialist travel lawyers at Irwin Mitchell after their holiday in Mallorca was ruined by severe gastric illness.
Mitchell Wehrle, his wife Leanne and daughter Isabelle travelled to the Sol Mirlos Tordos Hotel in May with tour operator Thomas Cook.
Serious gastric illness meant that rather than enjoying a relaxing break, the family spent most of the week confined to their hotel room.
The family believe that poor hygiene at the hotel was to blame for their illness. They report meals being served cold, uncooked meat and the same utensils being used to cut raw and cooked meat.
Speaking of their ordeal, Mrs Wehrle said: “We very much look forward to our annual holidays together but this year was the holiday from hell. The week we spent in Mallorca was a living nightmare, we all suffered severe sickness and diarrhoea and extremely painful stomach cramps.
“Since returning home we still feel very ill and Isabelle has not eaten. I can hardly believe that our family holiday turned into such a nightmare. I just hope Thomas Cook will now have the decency to admit that they badly let us down and either improve the conditions at this hotel or alternatively stop sending British holidaymakers there.”
Elizabeth Tetzner, a solicitor from Irwin Mitchell, specialises in holiday illness cases and is representing the family. She said: “Mitchell, Leanne and Isabelle have been left traumatised by what happened. They were ill abroad with no one around to advise them and became extremely distressed.
“Holiday companies have a responsibility to ensure that the hotels they send their customers to are safe and comply with health and safety regulations, which are in place to protect their guests.
“It is essential that a full investigation is carried out and lessons are learnt to ensure that food hygiene is improved to avoid other tourists suffering in the future. We also hope that Thomas Cook will quickly admit liability for these failings so that the case can quickly be settled and Mr and Mrs Wehrle can try to put this horrific ordeal behind them.”