How To Claim Compensation For Personal Injury

Read our personal injury compensation guide for answers to some common questions we get asked. Call us for a free consultation about your claim.

Choosing the right services for you

Claiming compensation following a personal injury can be a daunting prospect. But we’re here to help you navigate the claims process and secure the compensation you deserve. Our personal injury guide deals with some of the common questions our lawyers hear.

The personal injury claims process

Personal injury claims tend to broadly follow the same five steps:

  1. Free Initial Consultation
    We’ll discuss the details of your case and best way to take your claim forward. This initial consultation is free and confidential.
  2. Determining Responsibility
    We’ll then work out who was at fault for your injuries or illness. If this isn’t obvious we have an experienced team of investigators to assist. Once we know who is responsible, we’ll contact them to see if they accept responsibility.
  3. Understanding Your Needs
    We’ll look at the exact nature and impact of your injury, using medical experts as necessary. From this we’ll calculate the amount of compensation we think you’ll need.
  4. Rehabilitation
    With serious injury claims, we’ll look to secure “interim” compensation payments – this is compensation that’s paid in advance of your final settlement to cover any immediate needs you have. We also have a specialist team to help you access the very best rehabilitation and support.
  5. Final Compensation Settlement
    Most claims we deal with get settled out of court. However, sometimes the responsible party doesn’t accept the blame or doesn’t agree with the amount of compensation we feel you need. In these circumstances we’ll start court proceedings. If your claim needs to be decided at court, we’ll be there to help you every step of the way, talking you through what will happen so you feel as comfortable as possible.

Meet a specialist from our team

Our market leading team will help you understand your rights, secure the compensation you’re owed, and access vital support – from rehabilitation to long-term care.

Frequently Asked Questions

Useful links

Speak to a Specialist

We are here to help you understand your rights and the support you need. Complete our enquiry form and one of our experts will contact you by the next working day.


Alternatively, you can call us now.


Our opening hours are Monday to Friday 8am to 6pm (Excluding Public Holidays).

0800 0232 233

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Work with a full-service firm with solicitors in 21 UK locations, giving you national expertise with local support.
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Irwin Mitchell Scotland

Scottish cases will be handled by the Scottish law firm with which we are associated, Irwin Mitchell Scotland LLP. The law relating to funding is different in Scotland and you will receive separate advice about what that means as well as a separate funding agreement.

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