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Supermarket Accident Compensation Claims

Trustpilot

The last thing you expect to happen while you're at a supermarket is getting injured. If a staff member caused your injury because they were negligent, we can help you file a claim for compensation. We can also help you get specialised rehabilitation to aid in your recovery.

Our expert personal injury lawyers have helped secure over £1.5 billion in recent years for our clients, far more than any other UK law firm. Contact our team to start your supermarket accident claim.

Some of the most common supermarket, shop, and shopping centre accidents we’ve helped people claim compensation for include:

  • Slips, trips, and falls
  • Falling objects
  • Broken glass.

If you were injured in a supermarket, shop, or shopping centre because of some other form of negligence, contact our team to see if you can claim compensation. Injuries we’ve helped people claim for in the past include:

  • Broken bones
  • Cuts
  • Whiplash
  • Torn muscles
  • Concussion.

Most of our supermarket accident compensation claims use no win no fee agreements. This means if your claim is unsuccessful, there’s no financial risk to you. We’ll discuss this, and other funding options, during your free initial consultation.

Why choose Irwin Mitchell to handle your shop accident claim?

Our personal injury team is one of the largest in the UK. Their unrivalled expertise will be used to secure you the best rehabilitation and compensation for your injuries.

We understand that the legal world can be confusing. We’ll always explain every option available to you and make sure you’re fully informed before you make a decision.

Most of our claims are settled without needing to go to court. If your claim does go to court, our experienced team will make sure you’re fully prepared and supported throughout the process.

Alongside our team of legal experts, you’ll also be supported by our Support and Rehabilitation Co-ordinators. The team’s made up of trained clinical specialists who’ll help you find the best support that’s local to you.

Our Asset Management team of financial experts will be there to support you with investing and managing the compensation you receive. They’ll help make sure it’s there when you need it.

We’ve offices around the UK, which means you can meet your solicitor, support co-ordinator or financial expert in an office near you. We can also arrange video or phone calls if you’d prefer or meet at an appropriate location. 

No Win No Fee*
Help with rehabilitation
Thousands of successful claims each year
Specialist rehabilitation contacts

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Supermarket Accident Compensation Claims - More Information

When you first contact us, we’ll arrange a free initial consultation with one of our personal injury experts. Here, we’ll listen to what’s happened to you and let you know if you can make a claim. If we believe you can, we’ll discuss funding options with you, such as no win no fee agreements.

We’ll then start gathering evidence to build your case. This’ll include getting medical reports, witness statements, and CCTV if available. We’ll also use independent medical experts to assess how your injuries will affect your life in the future. This can be crucial when trying to settle on a compensation amount.

After we’ve gathered evidence, we’ll take your claim to those responsible. If they accept fault, we’ll try to get you interim payments. These can help cover any expenses you’ve already had and help pay for other treatments if needed. Any interim payments will be taken off your final compensation amount.

If they don’t accept fault or the compensation amount we’ve brought to them, your claim might need to go to court. We always try to keep claims from going to court. Claims can be settled outside of court when a date is set.

Every supermarket accident claim is unique, and so is the amount of compensation awarded.

When you contact us to tell us more about what’s happened to you, we’ll be able to tell you how much you can claim.

When working out how much compensation you’ll receive, we’ll consider:

  • Expenses
  • Loss of earnings (including in the future)
  • Pain and suffering
  • Further treatments
  • Any adaptations to your home or vehicle
  • Care costs.

Not all the above may apply to your claim. That’s why it’s important to contact us so we can find out more about your situation and tailor the advice to your specific needs.

As with most personal injury claims, you’ve three years from the date of the incident in the supermarket, shop, or shopping centre to make a claim.

We encourage people to get in contact with us as soon as possible, as collecting evidence will be easier.

There are some exceptions to the three-year time limit. These are:

  • Children – the three-year time limit doesn’t start until they turn 18.
  • People who lack mental capacity – there are no time limits if you’re claiming on behalf of a person who lacks mental capacity to handle their own case.

If you’ve any questions about time limits that could affect your claim, contact our team.

Yes, you can make a no win no fee supermarket claim. Most of the claims we handle are made using no win no fee agreements.

They involve setting up an insurance policy to protect you should your claim be unsuccessful. You’ll only pay anything if your claim is successful, with the other party paying most of our fees.

The team at Irwin Mitchell are consistently excellent. From Partner to Paralegal, the customer service care and attention to detail has been outstanding. I would not hesitate to recommend any of the team.

5* Trustpilot review

Frequently Asked Questions

What accidents can happen in a supermarket/shopping centre?

Supermarkets and shopping centres must make sure you're safe while on the premises. Injuries can have a major impact on your life, so shop owners must do everything they can to protect you from preventable accidents.

Slips are a common cause of supermarket injuries, whether they're a result of:

  • Discarded food
  • A wet floor.

Staff should make sure that any potential hazards like these are quickly signposted to avoid accidents.

A tidy, clean environment is a vital part of making sure that supermarkets and shopping centres are safe. Shards of broken glass must be cleared up quickly and safely. When boxes or pallets are left lying around the shop floor, they create a tripping hazard.

Items must also be stacked safely. If a display is unsafely stacked, falling objects can cause serious head injuries.

Supermarkets and shopping centres are also responsible for accidents that happen in their car parks.

For example, if you trip over a pothole or a poorly maintained paving slab, we could help you claim compensation.

Contact us to see if you can make a compensation claim.

What kind of injuries happen in shops?

Our personal injury solicitors have represented many people who were involved in shop and supermarket accidents, with injuries including:

  • Broken bones
  • Cuts
  • Whiplash
  • Torn muscles
  • Concussion.

If you’ve sustained an injury that isn’t on this list, contact us to see if we can help you claim compensation.

What should I do if I’ve been injured in a supermarket accident?

First, make sure that you seek medical treatment for your injuries, whether this means visiting your GP or a hospital. If possible, ask a member of staff at the supermarket, shop, or shopping centre to record the details of your accident in the official accident book.

It helps if you’ve got contact information for any witnesses to the incident. However, we understand that in the moments after an accident, your first priority is likely to be dealing with your injuries. We’ll fully investigate the accident for you and help you to claim, even if you didn’t get these details.

Our personal injury solicitors have represented thousands of people in successful compensation claims. Whatever the circumstances of your accident, we’ve the expertise to support you. Contact our team to start your claim.

Read More FAQs

Related Information - Supermarket & Shopping Centre Accidents

Serious Injury Claims – We’re here to help if you’ve suffered a head, spinal cord or other serious injury in an accident
Road Traffic Accidents - If you were involved in an accident on the road, as a driver, passenger, pedestrian or cyclist, you could claim compensation.
Rehabilitation - we specialise in helping you get the rehabilitation and support you need to make the best recovery you can
Personal Injury Claims Guide - Answers to some frequently asked questions relating to personal injury claims.

Scottish Flag All Scottish cases will be handled by the Scottish law firm with which we are associated, Irwin Mitchell Scotland LLP. The law relating to funding is different in Scotland and you will receive separate advice about what that means as well as a separate funding agreement.

 

About Irwin Mitchell

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It's what we call 'expert hand, human touch'.

We have offices around the UK so wherever you are, our experts can help.

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