When you contact us, you’ll speak to a member of our friendly team who'll talk to you about your injury. This initial consultation is free - from there, we can advise you on the best way to take your claim forward.
Contacting Those Responsible For Your Injuries
We’ll then get in touch with those responsible for your accident at an early stage to see if they accept the blame for what happened. If they do, we’ll try to secure some of your compensation upfront, which can fund private medical care and living expenses while your claim is ongoing. These payments, known as interim payments, will be taken out of your final compensation award.
Our experts will look into your case in detail, gathering evidence from various sources such as witnesses, CCTV and independent medical professionals.
We’ll employ medical professionals to find out how your accident or illness has impacted your health and recommend the care you’ll need to make the best recovery possible.
Final Settlement & Compensation Awarded
We’ll always try and negotiate your claim out of court, keeping the claims process as short as we can. However, if your opponent doesn’t accept responsibility or doesn’t agree with the amount of compensation we feel you need, we’ll start court proceedings.
Even when trial dates have been set, claims are still often settled before reaching court. If your claim needs to be decided at court, we’ll be there to help you every step of the way, talking you through what will happen so you feel as comfortable as possible.
Read more about what happens if your case goes to court.