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Claims Against The Council

Pavement Injury Claims

Every year people suffer injuries from poorly maintained pavements and footpaths. Many of these accidents can be avoided through proper upkeep by your local authority or council. If you’ve suffered an injury from an accident on a pavement, our expert solicitors could help you claim compensation.

Can You Claim Compensation For A Pavement Injury?

Our solicitors could help you make a pavement injury claim if your accident happened due to the council’s negligence.

We’ve helped many people claim compensation following trips and falls on pavements that were caused by:

  • Raised slabs or uneven paving
  • Damaged or missing utility covers
  • Protruding tree roots
  • Potholes
  • Poor street lighting

If you or a loved one has suffered an injury caused by a pavement defect we could help. We’ll arrange a free initial consultation where we’ll discuss how we could take your claim forward and get you the compensation you deserve.

Who Is Responsible For Keeping Pavements Safe?

In the UK, the county council is usually responsible for the upkeep and maintenance of pavements and public footpaths.

Our solicitors can identify the council responsible for maintaining the pavement where your accident took place. We’ll gather evidence to support your claim to help prove the council or local authority didn’t follow correct inspection and maintenance plans. Providing us with photos of the defect that caused your accident is a good way to help us challenge the local authority.

Rest assured our team have the experience needed to claim compensation from local authorities and we’ll make sure your compensation covers all your needs.

How Can You Help Your Claim?

If you’ve suffered an injury from an accident on a poorly maintained pavement it’s likely the defect will be repaired. It’s important to record what happened and make a claim as soon as possible to give your case the best chance of success.

You can help by:

  • Taking photographs of the defect on the pavement where the injury happened
  • Taking measurements of the defect
  • Collecting names and addresses from any witnesses
  • Give us the police incident number (if the police were involved)

How Long Do I Have To Make A Claim?

You usually have three years from when your accident happened to make a claim. However, it’s best to start your claim as soon as possible as this makes it much easier to gather the necessary supporting evidence.

There are some exceptions to this three year rule. If your child has suffered an injury from an accident caused by a pavement, you have until they are 18 to make a claim. Once they are 18, they will have three years to make a claim.

There’s no time limit if you need to make a claim on behalf of someone without the mental capacity to make a claim themselves.

No Win No Fee Claims

Most of the pavement injury claims we handle are on a no win no fee basis. This means you’ll only pay anything if your claim is successful. In this case most of your legal fees will be covered by your opponent and any remaining fees will be paid out of your compensation. If your case in unsuccessful you won’t pay anything.*

Why Choose Us?

Our dedicated team of personal injury solicitors is one of the largest in the UK. We’ve helped many people make successful claims against their council or local authority.

In the past two years we’ve helped our personal injury clients claim over £1 billion in compensation. Our lawyers understand how frustrating and traumatic an injury can be and we’ll support you throughout the claims process.

Contact Us

Contact us online or call 0800 056 4110 to arrange an initial free consultation to discuss your claim.

No Win No Fee*

Offices across the country

Thousands of successful claims each year

Help with rehabilitation and support

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Pavement Injury Claims - More Information
    • What Will Happen When I Make A Claim?
    • When you contact us, you’ll speak to one of our friendly team members, who will talk to you about your injury. This initial consultation is free and from there, we’ll advise you on the best way to take your claim forward.

      Contacting Those Responsible For Your Injuries

      We’ll then get in touch with those responsible for your accident at an early stage to see if they accept the blame for what happened. If they accept responsibility, we’ll try to secure some of your compensation up-front, which can fund private medical care and expenses while your claim is ongoing. These payments, known as interim payments, will be taken out of your final compensation award.

      Gathering Evidence

      Our experts will look into your case in detail, gathering evidence from various sources such as witnesses, CCTV and independent medical professionals.

      We’ll employ medical professionals to find out how your injuries impacted your health and recommend the care you’ll need in the future in order to make the best recovery possible.

      Final Settlement & Compensation Awarded

      We’ll always try and negotiate claims out of court, keeping the claim process as short as we can. However, if your opponent doesn’t accept responsibility or doesn’t agree with the amount of compensation we feel you need, we’ll start court proceedings.

      Even when trial dates have been set, claims are still often settled before reaching court. If your claim needs to be decided at court, we’ll be there to help you every step of the way, talking you through what will happen so you feel as comfortable as possible.

      Read more about what happens if your case goes to court

    • What Can Compensation Pay For?
    • Every personal injury case is different, so there’s no set amount of compensation you’ll receive. The amount of compensation you’ll get will depend on your circumstances, the severity of your injuries and the long term impact.

      To work out how much compensation you’re entitled to, we’ll take into account factors such as:

      • Expenses – including travel expenses to medical appointments, medical equipment and things that help with practical day-to-day living.
      • Loss of earnings – to cover any time you’ve had off work and time off you may need in the future. This figure can also cover matters such as not returning to the same role or not being able to return to work.
      • Pain and suffering – caused by your injury or illness.
      • Rehabilitation – to help provide the necessary rehabilitation for your recovery and well-being.
      • Adaptations – we can help you adapt your home and vehicle after an injury to help with living independently.
      • Care – to provide for any care and support you may need.

      If you’d like to make a compensation claim, contact us to set up a free initial consultation on 0800 056 4110.

    • How Long Do I Have To Make A Claim?
    • You normally have to make a personal injury claim within three years of the incident so you should contact us as soon as possible. By getting in touch with us straight after your accident, it can make collecting evidence and finding witnesses easier.

      There are some exceptions to the three year time limit, including:

      • Claims on behalf of children – these can be made at any point before their 18th birthday. When the child reaches 18, they can make their own claim at any stage up until they turn 21.
      • Mental capacity – there are no time limits to make a claim on behalf of someone who doesn’t have the ability to handle their own case.
      • Fatal claims – to make a claim on behalf of your loved one, you’ll have three years from the date they died to make a claim. If a post-mortem found that the death was caused by an accident or illness, you have three years from the point where you discovered these findings.

      If you would like to make a personal injury claim, we urge you to contact us as soon as possible. Call us today on 0800 056 4110 for a free initial consultation to discuss your situation.

    • Can I Make A No Win No Fee Claim?
    • Many of our cases are funded with a No Win No Fee agreement. This means that there’s no financial risk* to you when making a compensation claim.

      At the start of your case we’ll discuss funding options with you, advising you which we think is most suitable. If you have legal expenses insurance (LEI) or are covered by a trade union policy, these may be better options to fund your claim. Legal expenses insurance is included in many household insurance policies, so it’s always worth checking whether you’re already covered.

      If we think you’re best supported by a No Win No Fee agreement, we’ll explain the process clearly. This involves setting up an insurance policy that will protect you, at no cost to you. You’ll only have to pay anything when your claim is successful – your opponent will pay most of our fees.

      Please visit our No Win No Fee page for more information on how it works.

    • Meet The Team
    • As one of the largest personal injury teams in the UK, you can rely on us to help you make a compensation claim. We will ensure that you receive the medical and emotional support you need, while also helping you get compensation to pay for expenses such as trips to medical appointments. We have secured our clients more than £1 billion in compensation over the last two years.

      Our lawyers are highly ranked in leading legal guides the Legal 500 and Chambers & Partners. In 2015, the Legal 500 described us as a “leading player” and Chambers & Partners (2016) said: “They are excellent, very knowledgeable and considerate to their clients.”

      We’re also proud to have won the Claimant Solicitor of the Year prize at the Rehabilitation First Awards on seven different occasions. This award recognises our key focus on rehabilitation, making sure that our clients can access the care and support they need.

      View our pavement injury claim experts.

When the case was finally settled, the relief was enormous. I felt as if I had done everything I could to try and stop it happening to anyone else.”

Karen O'Brien, client
Karen, client

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Making a difference – specialist care and support services.

Rehabilitation means different things to different people. For some it’s being able to return to work, while for others it’s being able to become more independent around the house. Our personal injury solicitors are here for you whatever your situation is, and you can be reassured that we’ll help you access the care and support you need to make the best recovery possible.

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To begin your claim for compensation, or ask any questions regarding personal injury claims, contact us today for a free consultation.

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