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Zoe Smith

Solicitor

Biography

I am a Solicitor in Medical Negligence based in Birmingham. I act exclusively for patients who have received medical treatment in England and Wales. I have a very varied case load which includes substandard surgery, misdiagnoses and poor mental health care.

I particularly specialise in dental claims ranging from mouth cancer misdiagnoses, poorly performed tooth extractions leading to nerve injury and mismanaged orthodontic appliances.

What inspired you to get into law?

As a people person, I have always been interested in helping others and wanted a career that would allow me to do that. Prior to joining Irwin Mitchell, I studied Law at the University of Birmingham. After graduating in 2013, I continued in academia to obtain my Masters Degree in Law and my dissertation focused on patients’ right to religion and belief in health care law.

After this, I knew that I wanted a career working with individuals, and their families, following poor medical care because I wanted to help those who need it not only by obtaining compensation but by ensuring that they get the right support and care during a difficult time in their lives.

What is the most rewarding aspect of your role?

As a Solicitor in such a diverse area of law, I find that I am constantly learning and having to quickly develop my knowledge to ensure that I provide a great service for clients. This is exactly what I wanted out of a career as I truly believe that a day without learning is a day wasted.

What do you do away from the office?

When not in the office, you will usually find me in a spin class, playing netball or in the gym. I also enjoy volunteering and am a trained First Aider with St John’s Ambulance. I regularly volunteer with the Irwin Mitchell’s charity events also, including charity walks, bake sales and attending sponsored charity events. I am a big food enthusiast and am always looking to try a new restaurant or recipe to inflict upon my family and friends.