I'm a solicitor in the Medical Negligence team, having first joined the firm in 2015.
My role involves investigating the care that people have received from medical professionals. I help people with a variety of cases and have a particular interest in neurological injury, injuries affecting sports professionals, and negligent cosmetic procedures.
What inspired you to get into law?
Erin Brockovich. It sounds very cliché, but seeing her pioneering efforts inspired me to pursue a career where I can have a lasting and positive impact on those who need my help the most.
What is the most rewarding aspect of your role?
Being able to raise awareness and achieve improvements in patient safety and standards, and helping my clients access much-needed treatments and therapies to improve their quality of life after injury.
What do you like about working at Irwin Mitchell?
Irwin Mitchell's Medical Negligence team are highly regarded, which means I get to work on some of the most complex cases, achieving really rewarding outcomes for my clients.
What do you do away from the office?
Having embarked on a solo trip across the world after I finished my university degree, I continue to have a passion for travel and experiencing new cultures and cuisine.
"You've been very kind, supportive, efficient and informative. During our very difficult time, you've provided reassurance with the right balance of empathy and professionalism." - Client
"I very much needed your input and remarkable efficiency, and you thoroughly deserved your training contract with one of the best firms of clinical negligence lawyers in the country.' - Barrister
"I was recommended by a friend of the family. The service provided by Irwin Mitchell was both excellent and professional. The solicitor, Shay William's communication was excellent whilst dealing with my claim. Thank you."- 5* Trustpilot review
"I have been looked after during my claim by Shay Williams. Nothing has been too much trouble for her and my questions have all been clearly answered. It has been a traumatic process for me which has been dealt with extremely sensitively and sympathetically throughout. Shay's advice has been invaluable and the experts she instructed have been excellent too. I wouldn't hesitate to recommend Shay to anyone needing a friendly, accessible solicitor in this field." - 5* Trustpilot review