Biography
I am a Senior Associate Team Leader in the serious injury department in Sheffield. I lead a team of serious injury specialists mainly dealing with road traffic accidents but also accidents at work and fatal accidents.
I joined Irwin Mitchell in 1994 and since then have largely dealt with serious injury claims. My expertise is dealing with complex orthopaedic injuries, fatal accidents and chronic pain. I am passionate about client care and the service I provide reflects this. I take pride in delivering the best results for my clients while offering clear jargon-free advice in a friendly and approachable way.
I'm an accredited Associate of Personal Injury Lawyers (APIL) Senior Litigator.
What Is The Most Rewarding Aspect Of Your Role?
By far the most rewarding aspect of my role is forging strong relationships with my clients and working together with them to secure the best outcome and best rehabilitation for them.
What Do You Like Best About Working At Irwin Mitchell?
The serious injury team are a very close knit team who work together to strive for the best results for our clients. I love being part of the team.
What Do You Do Away From The Office?
I am mum to two daughters who keep me busy and I have a dog who I love to take on long walks. I am a keen cook and enjoy entertaining friends and family.
Testimonials
"My solicitors Elizabeth Whitehead and Emily have been brilliant the whole way through. Everything was explained to us in easy terms, they always answered any questions we had, always there when things have been tough. Nothing was ever too much trouble for them. Without them I really don’t think we would have gotten though all the stress that the other side has put us through I can never thank these two enough for being there for us." - 5* Trustpilot review
"Liz and her team at Irwin Mitchell have been totally amazing right from the first point of contact after my accident. The service and care I have received has been second to none... Throughout the last few years Liz has always been there to help, or explain the process at the drop of an email." - Client
"Shelley Young and Elizabeth Whitehead have been my point of contact all the way through. I feel we’ve become like family... They have supported me and helped me finish my case, because this time over a year ago I wanted to just throw it all in. But here I am after winning my case with them both by my side and not forgetting our barrister Michael.
"I am now able to start a fresh new life, with thanks to them all. So thank you all for the added support you have given me thought one of the worse times of my life." - Client
"I was very lucky to have Elizabeth Whitehead represent me for a personal injury claim. My case was not straightforward and has taken time, effort and experience to deal with. I cannot speak highly enough of Elizabeth and Shelley Young, who also assisted with my case. Timescales were kept to, I was updated when necessary, good experts were used and an excellent outcome achieved for all concerned. Thank you so much." - 5* Trustpilot review
I had purchased the legal cover with my car insurance (which I couldn't recommend more) and I had an accident with a driver who fled the scene. My case was incredibly complicated with a long term injury that refused to heal and the staff at Irwin Mitchell (Particularly Elizabeth Whitehead) couldn't have done any more for me throughout with excellent advice that led to me settling my claim. -5* Trustpilot review
"Elizabeth Whitehead and Shelly Young at the Sheffield office ensured my case moved along quickly and efficiently. I would recommend using Irwin Mitchell. They were straight forward to use and very friendly!" - 5* Trustpilot review
"Liz and Emily have given a sensitive and seamless experience in our difficult insurance case. This followed a serious traffic accident and we found their calm confidence vital to settling this without further emotional damage. Thank you both." - 5* Trustpilot review
"Both Emily Gilbourne and Elizabeth Whitehead were very supportive and kept me fully informed at all stages of the civil claim...They put my mind at ease throughout the process and were willing to answer any questions I had. I would recommend this legal team to anyone." - 5* Trustpilot review