Biography
I am a Solicitor-Advocate and founding member of the Irwin Mitchell in-house advocacy team.
Being a Solicitor-Advocate means I can represent clients in the higher courts in England and Wales and provide advocacy services. I started in this role in January 2023. My role involves attending court hearings and advising solicitors on various matters which arise on their cases.
Prior to this, I was a specialist clinical negligence solicitor, advising individuals and families on clinical negligence and inquest matters.
I have worked for Irwin Mitchell for over 10 years.
What inspired you to get into law?
I decided that I wanted to study Law while completing my A-levels. I was fascinated by the speed at which the law changes, and the effect those changes have on every individual in society. While studying Law at university, I decided that I wanted to become a solicitor so that I could use the knowledge and understanding that I had gained to help other people.
What is the most rewarding aspect of your role?
Contributing to the many positive outcomes which we achieve for our clients, by assisting and advising the legal experts who are working on their cases. I also enjoy developing others and creating a hard working and productive team.
What do you like about working at Irwin Mitchell?
It’s rewarding and enjoyable to be part of a team of who has the needs and goals of our firm’s clients at the centre of everything they do, and the expertise to achieve the best outcomes.
What do you do away from the office?
Outside of work I enjoy running, badminton, and going on long walks with my husband and two dogs.
Testimonials
"My experience with Irwin Mitchell from day one has been amazing. They have been incredibly professional as well as great at supporting me each step of the case. The service and results that they have provided for me has shown me that they are very dedicated in helping improve peoples lives. I would definitely recommend them to anyone who is wanting a team of strong legal representatives who are very hard working." - 5* Trustpilot review
"Unfortunately there may be times in life where you need a highly skilled, professional, knowledgeable and sympathetic advocate to fight your corner and support you. This is Helen Royles-Jones and the team in Medical Negligence at Irwin Mitchell. They offer a fantastic and comprehensive service and ensure that you feel included and are kept informed throughout the process. I highly recommend Helen and the team at Irwin Mitchell to get you the result you need."- 5* Trustpilot review
“…through every step of the process [Irwin Mitchell] have been extremely professional and thorough. All the advice and steps we took were always well explained and carefully thought through for us to consider. It resulted in a very positive outcome for us and our Associate Solicitor 'Helen Royles-Jones' was brilliant from start to finish. We have been extremely pleased with her diligent and professional work in guiding us to a positive outcome.”- 5* Trustpilot review
"I received excellent service from Irwin Mitchell who dealt with my recent successful medical negligence claim. Right from the first point of contact with my solicitor, I was put at ease and guided through what I needed to do, which was in fact very little. I was kept informed at each stage and Helen, who was dealing with my claim, was polite, kind and considerate and provide all the details I needed to know. Nothing was too much trouble for her and she was professional throughout the process. Thank you Helen and Irwin Mitchell for your expert handling of my claim." - Jean, former client
"Very professional and helpful. Every step was discussed and explained, my comments were always respected and taken on board and the stress of the long procedure was kept to a minimum. Could not ask for more - thank you Helen." - Paul, former client
"I cannot thank Helen Jones and partners from Irwin Mitchell enough, what a brilliant solicitors would recommend them always. Done a fantastic job fighting our dad’s case for negligence. Thank you all so much." - Carolyn, former client
"I want to say thank you to Helen for all her hard work and support. The main thing is that I’m currently cancer free and feeling positive about the future. You’ve also made this process extremely straight forward. I’m really happy with the level of service provided by Irwin Mitchell." - Tom, Rotherham
"I have nothing but praise for Helen in the way she dealt with my claim against the NHS... Throughout the three years plus, Helen has been a model of professionalism and empathy. She has kept me fully informed of progress, or lack of it, and has skilfully advised me whenever a decision had to be made. Thanks to Helen’s presence the whole painful process has been made more bearable, and has led to a satisfactory financial settlement.' IP, former client
"I wholly recommend Irwin Mitchell. Helen was amazing, and kept me up to date throughout my entire case. I truly felt that the whole team were dedicated to helping me and ensuring I received the best service possible. Thank you!” - MM, former client
