0370 1500 100

Elizabeth Tetzner

  • 0370 1500 100


I specialise in international illness claims, primarily against UK tour operators, and have successfully acted for thousands of individuals.

I have acted in cases where record awards of damages have been achieved for clients and I have dealt with illness outbreaks caused by such pathogens as salmonella, campylobacter, cryptosporidium, E. coli, Legionnaires' disease and norovirus outbreaks.

"She wins plaudits for her efficient and timely work style, as well as her well-developed case management skills." - Chambers & Partners 2013

What Inspired You To Get Into Law?

I have always wanted to pursue a career in law. This developed through a desire to help people. 

What Is The Most Rewarding Aspect Of Your Role?

Securing the best outcome for my clients and helping them to get back on track. 

What Do You Like About Working At Irwin Mitchell?

Irwin Mitchell is a dynamic firm which works tirelessly to champion its clients' needs. I am extremely fortunate to work with a dedicated, specialist team of lawyers who work hard to achieve excellent outcomes for our clients.

What Do You Do Away From The Office?

Spending time with my family and teaching my little boy how not to play football. In my spare time I like to travel and enjoy baking.

Read My Comments On The Latest News

  • 29/06/2018
    New Rules Provide Better Legal Protection For Holidaymakers Booking Flights And Hotels Separately

    “It’s more than 25 years since the original Package Travel Directive came into force and the internet has changed everything. People book holidays in different ways now and it’s important that this is recognised in their legal protection. “While package holidays are still popular, many people are searching around for bargains and taking advantage of websites which collate deals and offer flights, hotels, trips and excursions and transfers from different companies but with the simplicity of being able to pay one supplier. “Previously these people have been left with poorer legal protection, sometimes having to bring legal cases in foreign countries where the courts might not be as favourable. Now people who have suffered injury or illness that is not their fault and has ruined their holidays or left them ill when they got home, will in most circumstances, where some fault can be established, be able to bring a legal case in the English courts and will not be left out of pocket. “There are still exceptions under the new regulations with the formation of Linked Travel Arrangements (LTAs) but overall the additional protection for consumers is a welcome step in the right direction.”

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  • 05/06/2017
    Father and Daughters Who Suffered Severe Gastric Illness On Holiday Take Legal Action

    "The illness Adrian and his children suffered during and after their trip to the Dominican Republic has obviously been extremely difficult for them to deal with. The symptoms continue to impact Adrian who was off work for a few weeks and he is keen to find out exactly how he and his family came to fall ill. “This was supposed to be a celebratory holiday and the last thing the Race family expected when they booked the break was to miss most of it due to illness. “Adrian has told us of a number of hygiene concerns he had about the resort and we have begun an investigation into what caused the families illness. “We would urge anyone else who suffered with illness or has similar concerns during their stay to contact us as they may be able to help with our investigations.”

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  • 16/11/2015
    Investigations Continue Into Legionnaires’ Case Linked To Bournemouth Hotel

    “It is very welcome that work is continuing in order to determine how this case of Legionnaires’ emerged, and it is vital that answers are provided as soon as possible regarding the source and cause of these problems. “Sadly, this case – like many we are involved in – highlights the devastating impact that an illness of this nature can have on those affected, which is why it is vital that every step is taken to determine how this happened."

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  • 22/09/2015
    Belgian School Trip Delayed As Teachers And Children Affected By Illness

    It is extremely concerning to hear reports of the illness which has affected the pupils and teachers of this school during a trip to Belgium. "We’ve seen from our experience how such issues can emerge, and it is very worrying to hear that as many as 50 people have been affected by this illness. "While the cause of the illness is currently unclear, it is important this issue is treated very seriously, as victims of food poisoning and gastric illnesses can go on to develop long-term health problems as a result of such outbreaks and can see their lives significantly disrupted. "It is vital that every possible step is taken to investigate the problems which have affected these schoolchildren and teachers to ascertain what caused them to fall ill.

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