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I am an Associate Legal Executive in the International Personal Injury team specialising in group action work as well as dealing with highly complex individual matters. I deal with claims from the first point of contact through to conclusion. Over my 15 years with Irwin Mitchell I have worked on some of the largest group action claims against tour operators, securing millions of pounds worth of compensation for people who have suffered illness and whose holidays have been spoilt.
I have a proven track record at trial and have worked on ground breaking cases including the case of Eldridge and Others, which resulted in a judgment against a large UK tour operator when our clients became ill after holidays in Majorca.
I've dealt with a number of complex legionnaires cases where people have been left with significant injuries and have also experience in dealing with fatal accident claims. I have dealt with a wide variety of cases where people have suffered injury after an accident abroad.
I chose a career in law because I have always had a strong sense of justice and really wanted the opportunity to work with people on a day to day basis.
I am passionate about helping clients get the best possible result and I love the thrill of a successful negotiation and the team approach that is taken to the work I do.
I love the diversity that IM offers and the passion and empathy that is instilled in the team that work for IM.
I love live music events and any opportunity to have a dance. I enjoy camping and walking. I also enjoy theatre and comedy and am an avid reader that can often be found with my head buried in a crime thriller.
“From the very beginning the family were determined to fight for justice as they did not feel that their complaints had been recognised by the tour operator. They do not go holiday abroad often and were really upset when they all became ill on the holiday through no fault of their own. “They were disappointed with the condition of their hotel room and really did not think they had got what they paid for. Although this judgment will pave the way for a financial settlement it was not about that at the beginning. The family just wanted answers as to why they had been ill and why the complaints they made in resort had gone unanswered. “It is unfortunate that the case had to go to court, and couldn’t be settled beforehand. “We have been working with the family since their return to the UK to help them gain justice after their negative experiences. We are delighted that we have finally achieved this for them in the courts.”
“We have now heard numerous accounts from people who faced illness problems during their time at the Club Hotel Riu Karamboa across September and October last year and are determined to ensure that their voices get heard on this matter. “Additionally we also represent a number of people who went to the hotel in 2016 and also suffered similar problems with gastric illness. “As this case highlights, gastric illnesses of this nature are a very serious issue and can have a lasting impact on those affected – often forcing them to take time off work and causing major disruption to their home lives in the process. “We are already hard at work determining whether more could have been done to prevent the issues, in the hope that steps can be taken to learn lessons and prevent similar problems emerging again in the future. If you also stayed at this resort and experienced similar problems we would like to hear from you to assist with our on-going enquiries."
“While we sadly see a great number of cases of holiday illness every year, it is always made all the worse when a special occasion is also ruined as a result. “They are understandably upset and frustrated by what they have been through and we are already in the process of developing a clearer picture regarding the various issues they faced during their stay at the resort. “We are determined to help them get the answers they are seeking regarding the problems they endured and, as part of our work, we would be keen to hear from anyone else who may have stayed at the resort and can help with our enquiries.”
The first-hand accounts we have heard from Kerry and her family are deeply concerning. “The family not only went away on their annual family holiday but to also celebrate Kerry turning 40. Unfortunately this turned into a holiday to remember for all the wrong reasons. “We have launched our investigation into hygiene standards at Pegasos World Hotel and we would urge anyone else impacted by illness at the hotel to contact us and help with our investigation.”
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