Charlotte represents seriously injured clients who have sustained brain, spinal cord and orthopaedic injuries. Charlotte also has experience in representing service personnel, veterans and their families in claims against the Ministry of Defence.
What is the most rewarding aspect of your role?
Having qualified a week before the first national lockdown in March 2020, there is no substitute for now being able to get on the road to meet our seriously injured clients and their families; to see the day-to-day impact our clients’ injuries can have, in their home setting, and to present a friendly face to the name when helping clients through one of the most difficult times in their lives.
What do you like about working at Irwin Mitchell?
Irwin Mitchell’s leading lawyers are experts in their respective fields, but are also all really nice people. Having both “Expert Hand” and “Human Touch” helps us to get into our client’s shoes and think about all aspects of their rehabilitation and life around their injury.
I have been very lucky to join Irwin Mitchell during the launch of our new Cardiff office. Meeting our Welsh clients and contacts, and introducing colleagues to the capital has been a great experience.
What do you do away from the office?
As an (aspiring!) military wife, outside of my day job I spend time volunteering in the Welsh military community and singing in Cardiff Military Wives’ Choir.
In my free time, I enjoy weight lifting, walking my Pomeranian puppy, hunting down Cardiff’s best iced oat latte, and exploring the Gower.
"Charlotte Werner took on my claim at a later stage in the process and from a claim which appeared to be stagnant in activity, really helped to get it done and over the line. She understood my reasons for wanting a settlement as early as possible and communicated regularly with me to ensure I was aware of what was going on. I feel that without Charlotte I would still be waiting for my settlement now." - 5* Trustpilot review