I am an associate in the Medical Negligence team and have been working at Irwin Mitchell since 2011.
I act for Claimants in a wide variety of medical negligence cases against NHS Trusts, General Practitioners, Nurses, and other healthcare professionals. I handle a wide range of cases including delayed diagnoses of cancer, surgical negligence, stillbirths/neonatal deaths, birth injuries, amputations, spinal injuries, and fatal cases.
"We were extremely lucky to be assigned Charlotte Civico as our solicitor who looked after us. She was very professional and supportive and very compassionate to my situation. She was always available to answer and questions very promptly and always replied to any questions and concerns. In my opinion, a pleasure to deal with and a asset to Irwin Mitchell. I have no hesitation in recommending Charlotte and Irwin Mitchell to friends and family. Many thanks." - 5* Trustpilot review
"After contacting Irwin Mitchell and speaking to them about the process I decided to use their services. Charlotte Civico was my solicitor and from the beginning of my claim right through to the end where my case was won Charlotte kept me informed every step of the way, always advising me about my options and explaining everything to me in an easy to understand manner. I would definitely advise anyone to use Irwin Mitchell solicitors as they have provided me with an excellent service. Thank you." - 5* Trustpilot review
"Would highly recommend Irwin Mitchell to represent. Throughout the whole process of my case Charlotte, Laura and Amanda have been really helpful and empathetic towards the sensitive topic of my case. Straight forward throughout and made everything easy and understandable. Thank you." - 5* Trustpilot review
"I had to find a solicitor due to a negligent claim and because I had no insurance it had to be a company that offered a no win no few agreement . . . Charlotte Civico was my solicitor and from the beginning of my claim right through to the end where my case was won Charlotte kept me informed every step of the way, always advising me about my options and explaining everything to me in an easy to understand manner. I would definitely advise anyone to use Irwin Mitchell solicitors" – Kerry, client
"From the start I was treated with dignity, compassion and professionalism, through a difficult time I never felt that anything was too much trouble, they were brilliant, especially my solicitor Charlotte Civico a wonderful person who gave me the confidence to go forward and saw me through this awful time."
Sharon Oakey, client
"The only word I have to describe the 'service' I received from Charlotte and her team throughout the entire process is excellent!!! At no point did my faith in the management of my claim by her falter at any time. From start to finish she was professional, thorough and empathetic. Though my life will never be the same again because of what happened to me, in securing a payout on my behalf it is thanks to her that the element of financial stress and worry has been removed from my life. This has helped me so much. I have at last been able to settle the debts accrued due to not being able to work as a result of what happened. Words cannot describe how thankful I am." – Client
"... I would like to thank Irwin Mitchell for pursuing my case against Yorkshire Ambulance Trust... Above all, I value the conclusion you achieved on my behalf. The result was significant and gratifying and I admire your skill and tenacity in making it happen. Thank you."
– Peter Wilson, Sheffield
What Inspired You To Get Into Law?
A combination of a challenging career, a desire to help people, and a strong belief in justice.
What Is The Most Rewarding Aspect Of Your Role?
Building relationships with clients and helping them through what is usually a very difficult time in their lives. Whilst securing a positive outcome for a client is always incredibly rewarding, helping my clients to get answers and reach closure can be equally as important.
What Do You Like About Working At Irwin Mitchell?
The wonderful, knowledgeable, and approachable people that I work with.
What Do You Do Away From The Office?
I spend most of my spare time running - I'm a proud member of Steel City Striders Running Club and you can find me at a local parkrun most Saturday mornings. I ran the London Marathon in 2019 to raise awareness and funds for the Eden Dora Trust for children with Encephalitis, and I'm always looking for my next challenge!
When I’m not exercising, I enjoy food - I'm a keen cook and love finding new places to eat.