I joined the Irwin Mitchell Manchester office in 2010 when I qualified as a solicitor.
My background is psychology: I completed my BSc and MSc in health psychology. I had also previously worked for pharmaceutical companies, and as post-graduate researcher I worked with patients with chronic diseases, devising a model for psychological treatment.
I work on a wide range range of cases, but with my passion for and interest in mental health, this has naturally led me to develop a niche area relating to clinical negligence and Human Rights Act claims that have resulted in suicide, post-traumatic stress disorder and other mental health illnesses.
I also have a keen interest in claims arising out of delays in diagnosing and treating cancer, and representing families at inquests (including those where Article 2 is engaged).
What Inspired You To Get Into Law?
Pursuing a career in clinical negligence has enabled me to use my experience and background in psychology. It has given me a good understanding of mental health conditions, and helps me appreciate the torment that some individuals with mental health illness experience.
What Is The Most Rewarding Aspect Of Your Role?
Clients who need our help have often already been through the most devastating events and experiences. Whilst we can never undo the past, sometimes we can make the future seem a little brighter.
I take pleasure in supporting my clients, whether that is offering a shoulder to lean on during an inquest, ensuring that we secure funding to implement the best care package at home following an injury, or more importantly, getting an apology from the doctors or nurses who were involved in the negligent care.
What Do You Like About Working At Irwin Mitchell?
Everyone at Irwin Mitchell has the same goal, which is to put our clients first. It is motivating and inspiring to work within a team where everyone cares so much about the well-being of clients.
What Do You Do Away From The Office?
I love spending time with my partner, friends and family, we are all "foodies" at heart so we enjoy trying different cuisines, and travelling to experience new cultures and tastes!
I am quite active and enjoy running, hiking, skiing, and until more recently, playing hockey.
"Always responds quickly" - Legal 500, 2019
Clients say "She has a lot of empathy and she listens, too. She has a lot of compassion, and she goes above and beyond to reassure you." - Chambers & Partners, 2018
"I received a very friendly and compassionate service from the team - I always thought the service was very good, professional and informative." - Kevin Atkins, Client
"Ayse Ince and her team have been absolutely wonderful throughout my claim and kept me informed every step of the way. Thoughtful, caring and understanding, I would highly recommend Irwin Mitchell, thank you." - Jimmy H, Client
"The service supplied by Irwin Mitchell was excellent and I have no issues with any part of my experience. Ayse Ince and her team were thorough with explanations and sympathetic to my ordeal I cannot thank her enough." - Mrs Casson, Client
"Ayse has been totally efficient and professional throughout, in particular being very compassionate to the circumstances of the loss of our mother. Her open and swift communications have been excellent. She has been available and contactable at all stages, always accepting our feedback. Thank you Ayse." - Mr Morley, Client
"Ayse has very good ‘people skills’ and I felt able to discuss with her some very upsetting experiences, on which the case was based. Despite the considerable length of time taken to reach a settlement, I was kept up-to-date with developments (or sometimes, lack of them!). I had confidence that Ayse was fully competent and motivated to reach a settlement. I would recommend to friends and colleagues." - Mr Glover, Client
"Ayse was excellent in everything she did, carrying out her meetings and telephone meetings at the highest possible standard. Her letters of correspondence were very informative, she is a true professional, so is an asset to the company." - Anonymous client
"Throughout the two years of knowing you I have become very comfortable and at ease with you. I have found that you consistently exceed expectations. I feel that you are honest hard working and very professional but most of all caring.” - Anonymous client
“Your company has been professional, knowledgeable and caring. In particular, we cannot praise and thank Ayse Ince enough, throughout she has been so supportive and shown such empathy towards us as a family. As a company you should feel so proud and lucky to have such a caring and professional employee.” - Client's mum