Biography
I have over 14 years' experience in dealing with personal injury claims. I specialise in claims which involve complex injuries such as fractures, scarring, psychological injuries, and mild to moderate brain injuries.
What inspired you to get into law?
I first started to study law at A-Level and as fascinated about how law came about, the rule of law and how the law develops. From that point, I knew I wanted to be a solicitor but I wanted to learn more about how the law helped people.
I didn’t go to university straight from collage and instead started work as a paralegal dealing with minor injury claims. Even with minor injuries, I really enjoyed helping getting people the treatment they needed and running a case to settlement.
I enrolled with the Open University to do my degree while working. While it was a long slog, it was totally worth it to get the qualifications I needed as well as earn valuable experience in continuing to work and deal with claims.
What is the most rewarding aspect of your role?
Seeing how thankful clients are when they get funding for rehabilitation, support and their other needs. It really goes to show that it is not all about the end settlement, it is about the journey along the way.
What do you like about working at Irwin Mitchell?
Irwin Mitchell are extremely client need focused and this really comes through in the way we go about securing rehabilitation and support for our clients.
We also have a real community sense in bringing different departments working together to get the best outcome for clients, no matter what their needs are.
What do you do away from the office?
To clear my head I enjoy running and interval training. A weekend in the UK would involve a long country walk, followed by a really good meal in a country pub with a glass of wine.
I also love to travel and enjoy researching new places to go to.
Testimonials
"During my lengthy 3+ year claim process I had constant contact(s) who kept me fully informed of the process and the stages my claim would go through. Laura Gabbey-Cristofini (who initially picked up my case) along with Adele Jepson and Elaine Malcolm who subsequently took over, were not only professional at all times but also fully knowledgeable, compassionate and understanding. Without their help, support and focus to get the best possible outcome I think the 3 plus years it took my class to settle would have felt like a very long and dry legal process." - 5* Trustpilot review
"From the first call & subsequent meeting Irwin Mitchell filled me with the reassurance I needed to start my personal injury claim. They have supported me through every step of a very long, emotional & daunting journey. Adele, Laura & their team have been exceptional throughout & have always been willing to respond to my questions & concerns. I would highly recommend their personal care & Irwin Mitchell as a solicitors." - 5* Trustpilot review
"Excellent service. Very supportive" - 5* Trustpilot review
