Expert Travel Lawyers Instructed To Investigate Conditions at Luxury Hotel

Expert travel lawyers at Irwin Mitchell have been instructed by holidaymakers who suffered ‘horrific’ symptoms during an illness outbreak at a luxury Cuban resort last month.

It follows reports in April of up to 18 people, including members of a wedding party, requiring hospital treatment for severe dehydration after an outbreak at the Playa Pesquero Hotel in Cuba.

Irwin Mitchell has now been instructed by a number of holidaymakers, including a couple whose wedding day was ruined when both of them and a number of their wedding guests fell violently ill with ‘horrific’ symptoms including diarrhoea, sickness, fever and stomach cramps whilst at the resort in March and April 2014.

Expert Opinion

We will be investigating the health and hygiene conditions at the resort after being instructed by a number of holidaymakers who fell severely ill there.

“In the last few years we have successfully represented many holidaymakers who fell ill at this resort in 2008, 2009 and 2012. In addition, we have also been instructed by guests at this this hotel following stays in November 2013.

“We will be investigating whether more could and should have been done to prevent recent guests from becoming ill whilst staying at the hotel.

“As we conduct our investigations we urge anyone who has stayed at the Playa Pesquero Hotel and who may be able to provide information about the conditions there to get in contact with us as soon as possible.”
Amandeep Dhillon - Partner

Jeanine and Michael Litchfield, from Matlock in Derbyshire, travelled to the Playa Pesquero Hotel in March this year for a two-week holiday to celebrate Michael’s 60th birthday.

Jeanine, 57, an Administrator, said: “We were both bitterly disappointed after falling ill whilst on holiday. It was meant to be a relaxing and luxurious break for the two of us to celebrate a special birthday for Michael, but instead we both suffered terrible gastric illness.

“The standards at the hotel, which was meant to be a four star resort, were extremely poor; the food was often served lukewarm or left uncovered, some of the chicken which was served in the restaurant was pink inside and there were often animals such as cats, dogs and birds near the food in the restaurant.

“When we got home to the UK, I had to take five days off work as I was still suffering from gastric illness. We are pleased our legal team at Irwin Mitchell will now investigate the conditions at the hotel in the hope we can get some sort of justice for our ruined trip.”

The international travel law experts have secured nearly £50,000 in settlements for holidaymakers who were ill at the resort in 2008, 2009 and 2012, whilst legal action on behalf of guests staying there in 2013 is ongoing.