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Six-Figure Sum Recovered For Guests At The Hotel Boca Chica

Irwin Mitchell’s illness solicitors secured more than £325,000 for 72 guests who fell ill during their stay at the Hotel Boca Chica in the Dominican Republic.

Our clients complained that the reality of the resort didn’t match up to its representation in the brochure, with inadequate hygiene standards and health precautions. They suffered from a range of gastric illness symptoms, and some guests became so ill that they needed emergency medical treatment and admission to hospital.

Some holidaymakers sadly developed long term conditions like irritable bowel syndrome (IBS) which had a ongoing significant effect on their lives.

Christine and Christopher from Coppenhall were two of our clients, and we secured £10,000 in compensation for their illness. They’d flown out to the Dominican Republic for a month-long holiday in 2002, hoping for a relaxing break.

Christine said, “Within two days of arriving at the hotel we started to feel ill. At first we thought it was just a change of weather and the heat, but the sickness and diarrhoea symptoms became worse. 

“Virtually our entire holiday was ruined, although we did manage a couple of short sight-seeing trips which were made possible thanks to a really understanding coach driver who kept pulling over for impromptu toilet stops. We were so relieved when we were finally able to get on the plane home. 

“By the time I got home I had lost more than a stone in weight. Unfortunately, as a result of this holiday illness, my husband has been diagnosed with irritable bowel syndrome. This is something he will have to live with for the rest of his life.”

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