I help catastrophically injured people (and their families) to rebuild their lives after accidents.
The most important aspect of the role is to try to help the person to recover as much of their previous life as possible, by working with the best rehabilitation experts.
Interim payments are crucial, particularly when the main breadwinner in the family has been hurt.
Once rehabilitation is complete, the final award needs to ensure that my client has sufficient funds to live a happy and comfortable life, without having to worry about money.
I work really hard to get to know my clients and their families - no two cases are the same and what was right for one person won't necessarily work for another.
I love my job because I get to make a really difference to people's lives, when they need it the most.
I have been able to build a fantastic team of hard-working, dedicated professional people, whom I totally trust to help me on my cases.
What inspired you to get into law?
Fighting injustice has always meant a lot to me. Accident victims always have to bring their case against a massive insurance company with unlimited resources. They sometimes face underhand tactics. It is up to me and my team to stand up for them, either through negotiation or litigation.
What is the most rewarding aspect of your role?
Working closely with clients and their families is the best part of this work. Something awful has happened to them and they’ve never had to deal with anything like this before. They’re often scared about the process. It’s a privilege to be able to fight for them and to take as much of the stress and worry out of the situation as possible.
Very often, an injured person will become isolated after their accident. Their world can shrink to the 2-4 people in their immediate family. Putting a support package in place, or buying some specialist equipment to help them to get out and to start doing things again, is incredibly rewarding.
The best part of my role is speaking to an injured person after the claim has finished. I can’t really put into words how it feels when a case that I have been building for years comes to a successful conclusion. To know that the client and their family will be financially secure and able to build a bright future for themselves, that makes this the best job in the world.
What do you like about working at Irwin Mitchell?
Getting exceptional results in difficult cases is part of our DNA. Every client at Irwin Mitchell is a person, not a number. We listen to our clients and we deliver the service that they need from us.
I am completely supported in my role by the management team, and by my own team. Everyone is pulling in the same direction - we all want to do the best for our clients.
I also appreciate the support that my clients can access from colleagues in other parts of the business, such as Court of Protection, Wills and Probate, Family, Immigration, Conveyancing to name but a few.
What do you do away from the office?
I have a Black Belt in TaeKwonDo, and my training is very important to me. I have recently started to learn Ballet (very difficult, but I am enjoying the challenge!). I am married with two children - I spend almost all of my free time doing things with them. I also like drawing and painting.
"Could've done with 6 stars on this one! Irwin Mitchell, in particular Steve Hill and Aggie. have been so amazing with handling our claim after being left with life changing injuries for my family member. Not once has anything I've asked of Steve or requested been an issue or a problem. This gentleman has been part of our lives for 6 long years to get where we have finally got and he has been honest, open, professional but ultimately caring. When I would tell people how brilliant Steve was being, the usual response was ' Well he's doing his job'. Whilst this is true, he has gone above and beyond what would be 'just his job'.
His conduct, behaviour, attitude, dedication and overall genuine hard work resulted in a great outcome for us, allowing us to move on with the future not being in question of how we would be looked after. A lifetime of gratitude and real appreciation for everything you have done for us Steve. Outstanding solicitor who Irwin Mitchell should be incredibly grateful for and proud to employee. Don't be fooled by people saying all solicitors are the same- they really aren't!" - 5* Trustpilot review
"I would strongly recommend Irwin Mitchell and specifically Steve Hill to anyone. From the outset they have been fair, professional and most importantly friendly during what has been an extremely difficult time for me and my family. The care received at all times felt like it was about our health and recovery and never felt that it was all about money. The support received has been better than any company I have dealt with in the past and they really are the opposite of all the horror stories you hear about some of their competitors." - 5* Trustpilot review
"Ten years ago my son was a victim of a hit and run. We appointed a solicitor and began to fight for damages. After a number of years our solicitor left the company and we were appointed a new representative, called Steve Hill. He was very approachable and a really nice guy. He fought in new ways for my son and filled us with confidence and hope. Unfortunately he too left the company but we sought him out and followed him to Irwin Mitchell solicitors. We have never looked back, the company and Steve have served us well. Steve has been nothing but professional, sincere and honest. Many thanks to Irwin Mitchell and especially Steve Hill." - 5* Trustpilot review
"If you are ever in the unfortunate position of needing help with a personal injury claim then you MUST call Steve Hill. From the moment we called to enquire he treated us with care and professionalism.
He was the only person who actually asked if our daughter was OK reassuring us that he could help, but to take time to let everything settle (anyone who has just had their child involved in a traumatic experience will know that your mind is racing trying to ensure you have done everything possible for them). He was so reassuring, that we were certain he was the person we needed.
He then continued to call every few days just to check on our daughters well-being. Once we appointed Steve, the weight off our shoulders was immense, we were confident that he would be able to sort everything out we needed. The case was not an easy one, these situations are very, very stressful for the whole family, but with Steve's support and guidance we have successfully completed her settlement and feel like we can now get back to living.
Steve is so very trustworthy and personable it was without doubt the best decision we made for our daughter to use Steve's services (even following from a different company as we could not envisage anyone else dealing with us). He kept us informed and was always honest and managed our expectations with little fuss. He recommended the right people at the right time. Steve is undoubtedly the jewel in the crown of any company that has the good fortune to employ him.
Although we would hope others won't be in our situation, if you do find yourself in need of the best solicitor possible, call Steve Hill you won't be disappointed! He is by far, the most excellent Personal Injury Solicitor/Lawyer you could ever wish for." - 5* Trustpilot review