When you make a compensation claim for an accident involving a taxi or private hire vehicle, we'll let you know exactly what we're doing at each stage – and what we need from you. Below is how a typical claim works:
Stage One: Information Gathering
With so many groups involved – the driver, the taxi company and other road users – establishing who’s responsible may be more complicated than in other car accident claims. We have helped many clients to claim compensation following taxi accidents, so we have the expertise needed to work out who was to blame.
We'll investigate every aspect of your crash to establish who is responsible for your injuries. This could involve our specialist road traffic accident investigation team, which includes a former police accident investigator and an advanced driving instructor.
We're one of the only law firms in the UK with a specialist team carrying out these investigations, so by working with us you can be sure that we'll leave no stone unturned in our efforts to help you get the compensation you need.
The investigation could involve interviewing witnesses or staff at the taxi or private hire firm, carrying out site inspections, or reconstructing the accident.
You'll also undergo an examination with a medical expert to assess the full extent of your injuries, as well as identifying any medical care you might need.
Stage Two: Rehabilitation
If your accident has left you in need of ongoing medical treatment, we’ll identify what care you need, both now and in the future.
Rehabilitation support is one of the most essential aspects of our service. We believe access to medical treatment, therapy or equipment to be equally as important as financial compensation.
Depending on the severity of your injury and the length of the claims process, it may be possible to secure early compensation payments to assist with your rehabilitation costs.
Where needed, our client liaison managers will work with you to understand what support you need, and how best to help you access it, from the beginning of the claim process.
Learn more about how we can help you gain access to rehabilitation support.
Stage Three: Compensation
We’ll work out how much compensation you’ll need for your injuries, financial losses, and for any medical care you require now and in the future. The compensation amount will either be agreed with your opponent as a settlement, or determined through court proceedings.
The majority of cases settle out of court, so pursuing court proceedings is rare. However, if you do have to go to court, our team will be there to support you.
Stage Four: Conclusion
Your claim is concluded, and you’re awarded compensation if you’re successful. If you are making your claim under a No Win No Fee* arrangement, then you won't need to pay anything if you lose the case, while the opponent will pay most of our fees if you win.