Tracey Storey

There are too many to mention individually, but the ones that stay with me are those child abuse claims where compensation has been helpful in turning a person’s life around after surviving a crime at a young age.

I also represented a motorcyclist who had a spinal injury in his 50s but was determined not to allow the injury to get in the way of his life plans – he was a real inspiration. The case settled for an overall amount of £5 million.

And I secured compensation for a young girl who sustained a brain injury in a road collision when she was 15. In that case, I learnt that trauma really does happen to the whole family and that the rehabilitation journey is very much a team effort. We settled the case for over £10 million.

Victims of accident are diverse and have very different perspectives on life. The key to getting the best outcome is to listen and to really hear what their priorities are so that we can understand what will work best for them rather than to leap in with solutions.

That said, the team has excellent experience and collective knowledge, so we aren’t short of ideas and strategies for achieving the best outcome. We ensure that the best evidence is gathered together, and the case is supported by compelling expert evidence, so that we are in a strong position to negotiate the best settlement and secure good rehab along the way.

Building a good case often means that we are well placed to avoid a court battle but instead achieve the best out-of-court settlement possible. Our reputation means that the insurance lawyers acting for our opponents always takes us seriously. So, if a sensible solution can’t be agreed on, we’ll issue court proceedings and will fight for the best possible result for you.

You can expect me to listen carefully and take the time to understand you as a person, not just your case. I work flexibly and can arrange to meet you at one of our offices, or at your home or in hospital. If you’re more comfortable speaking remotely, we can do so via online or telephone calls.

I know that what you have experienced may have affected many aspects of your life, so I will want to build a clear picture of what life was like for you before the accident, what you have been through since, and what matters most to you now in terms of recovery and your future.

Understanding your circumstances in detail will mean I’m able to give advice that’s genuinely tailored to you. It allows me to prioritise what is most important, plan the right next steps, and progress your case in a way that reflects both your needs and your goals. I will draw on my experience throughout your claim, but always with your individual situation at the heart of any advice I give to you.