Defective Electrical Product Claims

In the UK, you’ve three years to make a defective electrical product claim. The time limit starts from the date you sustained an injury from an electrical device.

There are some exceptions to this time limit:

• People without the mental capacity to make their own claim don’t have any time limits on claiming.
• If a child under 18 years of age was injured by a defective electrical device, the time limit doesn’t apply until their 18th birthday. This means they’ve until their 21st birthday to start a claim.

This is subject to a 10-year time limit for claims under the Consumer Protection Act 1987, which starts when the defective product went into circulation. If this 10-year time limit expires, it's not possible to make a claim under the Consumer Protection Act. This even applies to children and adults who lack capacity to bring a claim themselves.

Whatever the circumstances, it’s always best to start making a claim as soon as possible. This is because the details will be fresher in your mind and the minds of any witnesses, and the evidence will be easier to gather.

Yes, if a loved one lost their life through injuries caused by a faulty electrical product, you can make a claim on their behalf.

Fatal accident claims can be made within three years of the date of the person’s death. Compensation received from these types of claims can be used to cover:

• Funeral expenses
• Medical expenses
• The pain and suffering your loved one may have gone through
• Loss of benefits, such as pensions, if you were financially dependent on them.

Speak to us today about claiming on behalf of your loved one.

The Consumer Protection Act 1987 makes a manufacturer liable for any injuries or damages caused by a defective product. A defective product is one which doesn't give the level of safety that people should expect.

Retailers also have a duty to ensure that products they sell are safe. In fact, since the Consumer Rights Act of 2015, all products sold by a business to a consumer must be safe, durable, and fit for purpose.

If you’ve been injured because of a sub-standard product, you may have a right to compensation, either from the seller or the manufacturer.

Defective electrical goods introduce a risk of fire, explosion or electric shock when they don't meet appropriate safety standards.

Common things people claim for include:

• Burns
• Electric shocks
• Property damage
• Lung damage due to smoke inhalation.

This list isn’t exhaustive. Whatever the injuries or damage you’ve sustained from a defective electrical device, contact us to discuss your circumstances. We’ll let you know if you’re eligible to make a compensation claim.

Most of the claims we handle are on a no win no fee basis. This means that there's nothing for you to pay upfront, and that you won’t have to pay any legal fees if your claim isn’t successful.

You’ll only incur any fees if your claim does succeed. However, most of our fees will be paid by your opponent.

To make a no win no fee claim, a suitable insurance policy is needed to protect you from incurring fees. Your household insurance policy may be suitable, but we can take out After The Event (ATE) insurance on your behalf if you don’t already have a suitable policy.

There are various ways you can fund a claim, and we’ll make sure you’re aware of all your options before we start working for you.