Question 1

Which clients do you usually work with?

Accepted Answer

Which clients do you usually work with?

I primarily represent vulnerable adults in the Court of Protection who lack capacity to make decisions about their health and welfare. I am often instructed through the Official Solicitor, Relevant Person's Representatives and family members involved in Court of Protection proceedings. I am also an Accredited Legal Representative (ALR), which enables me to represent individuals directly in Court of Protection proceedings under the Mental Capacity Act 2005.

I regularly act in cases involving disputes about a person's capacity and best interests, including decisions relating to care arrangements, residence, contact with loved ones, medical treatment and safeguarding concerns.

Much of my work involves supporting people with learning disabilities. Building trusting relationships and adapting my communication style to meet each person's individual needs is a particularly important part of my role, helping to ensure their wishes and feelings are properly represented throughout proceedings.

Question 2

How do you help your clients achieve the best outcome?

Accepted Answer

How do you help your clients achieve the best outcome?

I believe the best outcomes come from understanding the person at the centre of the case, not just the legal issues involved. I take the time to get to know my clients, understand what matters most to them and ensure their wishes and feelings are heard throughout the process.

I have particular experience working with people with learning disabilities and adapt my communication style to meet each person's individual needs. Building trust and meaningful relationships is a key part of my approach. I am currently learning Makaton which is a communication programme that uses signs, symbols and speech together to help people communicate and understand information more effectively. I have completed Levels 1 and 2, which has enhanced my ability to communicate directly with clients who use alternative forms of communication.

Court of Protection proceedings can be challenging and emotionally demanding. I provide clear, practical advice and support clients and their families at every stage, helping them understand the process and make informed decisions. My aim is always to ensure my clients feel heard, supported and empowered, while working towards outcomes that are in their best interests.

Question 3

What can I expect from my first meeting with you?

Accepted Answer

What can I expect from my first meeting with you?

Your first meeting with me is an opportunity for me to get to know you as a person, understand what is important to you and learn how you prefer to communicate. I recognise that everyone communicates differently, so I adapt my approach to meet each individual's needs and help them feel comfortable and relaxed.

I regularly meet clients in their own homes, care homes, hospitals and supported living placements, where they are often most at ease. I take time to build rapport and may use communication aids, whiteboards, visual prompts or activities that the client enjoys and is familiar with, such as baking, arts and crafts or a favourite hobby, to help facilitate conversations and better understand their wishes and feelings.

During our first meeting, I will explain who I am, my role and the legal process in clear, straightforward language. My priority is to ensure that clients feel listened to, respected and involved in decisions affecting their lives, while providing reassurance and support from the very beginning.

Jemma Cable

Expertise in

Jemma is based in the following location

Newcastle

More about Jemma

Which clients do you usually work with?

How do you help your clients achieve the best outcome?

What can I expect from my first meeting with you?

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