Expert Legal Support for Former Harrods Employee Claiming for Historic Abuse
We helped Sarah* claim compensation using the Harrods Redress scheme after she experienced an invasive and unnecessary sexual health check for a job at Harrods.
*Not real name used

What happened to Sarah?
Sarah, a former member of the armed forces, interviewed for a role as a female close protection officer at Harrods.
Her interview went well, and she was introduced to Mohamed Al Fayed. During the introduction, Al Fayed made an inappropriate comment about her sexuality and touched her upper thigh. He also gave her a £50 note, something that he would often do with young women.
Sarah was enjoying her new role; she was living and working at Al Fayed’s Park Lane office.
She was advised that once she had full knowledge of Al Fayed’s Oxted Estate, she would be relocated there. Sarah would then be working alongside other close protection officers, providing protection for Al Fayed’s daughters.
Medical examination
Sarah was told she would need to undergo a medical examination. She wasn’t fazed by this initially, as it was standard procedure in the armed forces to have an assessment of your hearing, eyesight, and blood pressure.
On arrival at the medical facility, she was welcomed by a female doctor. Sarah was told she was going to undergo STI tests, and they needed blood and urine samples from her.
At the time of the examination, Sarah had just finished treatment for an STI, which she had contracted from her long-term partner. When she disclosed this, the doctor’s demeanour changed. The doctor became cold and clinical, showing no warmth or offering any reassurance.
Sarah recalls that the assessment was rough, painful, and impersonal. She said she was made to feel like a sex worker, and the doctor was abrupt and forceful.
After the examination, she remembers sitting in the reception area trying not to cry. She felt degraded, devastated, and broken inside.
Shortly after the medical examination, Sarah was called into the office at Harrods to see Al Fayed. He told her that because of the medical results, she was “dirty” and not able to look after his children. Al Fayed also warned her she might not be able to have kids in the future.
Sarah was assigned to a new role and promised to be put on a Criminology course at university. Nothing came of this promise.
She was ultimately let go, with the company stating she was unsuitable for the role. To this day, she is unsure what her job was, and she believes her failed sexual health check led to plans for her to be changed. It was clear to her, therefore, that the sexual health check was sexually motivated.
What impact did this have on Sarah?
After being let go from her role at Harrods, Sarah experienced spells of depression and was admitted to a psychiatric hospital.
Sarah takes medication for clinical depression, which she was diagnosed with in 2014. She also takes beta blockers for ongoing anxiety.
Since coming forward about the abuse, Sarah has experienced regular nightmares. This is triggered by talking or thinking about her experiences at Harrods.
How did Irwin Mitchell help Sarah with her claim against Harrods?
After watching the documentary, "Al Fayed: Predator at Harrods", Sarah’s memories of the incidents resurfaced. Seeing there were others who had gone through the same medical examination, she was inspired to come forward and share her story.
Tom Fletcher, the Head of Abuse Claims at Irwin Mitchell, supported Sarah with her claim. It was decided that Sarah would use the Harrods Redress scheme.
The scheme has helped people claim higher compensation amounts than they would likely have received in a civil case progressing outside of the scheme.
We supported Sarah by going through each step of the scheme and making sure she had all the information she needed. Our team took a detailed witness statement and supported her through the non-medical route of the scheme. We advised her about the value of her claim, on any offers made, and whether any counteroffers should be made.
Sarah’s claim is one of several we have represented and helped achieve higher compensation than was originally offered.

Expert comment
While no redress scheme can undo the harm suffered, the Harrods Redress Scheme:
- Avoids adversarial litigation
- Minimises re traumatisation
- Ensures survivors retain 100% of their compensation
- Applies established legal principles
- Provides clear rights of appeal
- Has already delivered higher outcomes for many survivors than litigation would have achieved.
We remain committed to making sure every survivor receives the justice, recognition and compensation they deserve. Whether that is within the Scheme or, where more appropriate, through litigation or other routes.
If you would like tailored advice on whether the scheme is suitable for you, or assistance preparing an application before the deadline, our specialist team is here to support you.
Speak to a specialist
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