0370 1500 100
Road Traffic Accident Claims

Motor Insurance Policy Claims

The Leading Motor Personal Injury Team In The UK

Established in 1912, we have grown to become the leading motor personal injury solicitors in the UK through our belief in providing high levels of service and in putting our clients first. Working with the majority of insurers and other leading financial organisations, we handle thousands of claims similar to yours every year and have extensive experience of dealing with almost every type of road traffic accident.

We pride ourselves in dealing with each case individually and in ensuring that your best interests are served at all times. Many leading insurers choose to work with us because they know that they can trust us to look after their customers and that we will fight to achieve the best outcome for your claims.

Our Promise To You

At all times:

  • You will talk to friendly and caring professionals who are specialists in motor personal injury
  • You will receive a fast and efficient service
  • You will receive understanding, empathetic and professional advice which puts your best interests first
  • If required, we will obtain interim payments wherever possible to help fund private healthcare and rehabilitation, and to assist with your financial security

How Do I Make A Claim Following A Road Traffic Accident?

If you have been referred to Irwin Mitchell following a road traffic accident you can visit our Motor Online site and complete your Confirmation of Losses form online. If you have questions or queries, please ring 03456 041 561 and one of our team will be available to answer any questions you may have. Alternatively, if you have recently suffered a road traffic accident and need some advice but have not been referred to us by your insurer then please ring 0370 1500 100 and we will again be happy to answer questions you may have.

How Much Compensation Will I Receive?

The amount of compensation you receive will depend on how seriously you have been injured, the impact it has had on your home, working and social life and whether you will need extra support in the future. We will advise you at the outset on how courts approach the assessment of compensation, and how that will apply to your case. However, we are all different and the consequences of the same injury will vary from person to person.

In addition to compensation for your injury, we will also include claims for any out of pocket expenses such as repairs/policy excess, loss of earnings, loss of use of your vehicle, care and assistance and, where appropriate, any damaged items. As we learn more about you and your injury, and obtain further evidence such as medical reports, we will be able to assess more accurately how much a court is likely to award you.

How Long Will It Take To Resolve My Claim?

This depends on many factors and one claim isn't the same as another. However, the simplest cases, where liability is accepted, can take around 4 months from our appointed by you to pursue your case and resolution. If liability is disputed or the other driver cannot be traced then the case will take longer. The seriousness of your injury will also have an impact on the length of time it takes to settle your case. In some cases the extent of an injury and its true impact does not become clear for several months or even years and it is therefore important to fully understand the long term effects of any injury you have suffered to ensure that you receive the right level of compensation.

Our experienced team will be able to guide you through the claims process and will ensure that you receive clear advice on the different options available and what, in our opinion, is the best way forward for you. We will ensure that we achieve the best possible outcome for you.

What If I Just Need Some General Advice Following A Road Traffic Accident?

If you are looking for some general advice following a traffic accident, then please ring us. We recognise that it can be difficult following a road traffic accident which is why one of our trained advisors will handle your enquiry quickly and efficiently and provide the best possible advice, tailored to your own circumstances.

Confirmation Of Losses

Our Motor Online service allows you to complete your Confirmation of Loss Questionnaire online, speeding up processing of the initial stages of your claim. Read more here


If you make a claim following a road traffic accident, then we may need to call you to discuss your claim. If you receive a call from one of the following numbers please answer and we'll be happy to help you: 0114 241 3290, 0370 366 4127 and 0345 604 1561.

The above information relates to the law in England and Wales.

* Subject to entering into a ‘No Win No Fee’ agreement in conjunction with our Allianz Litigate insurance policy and complying with your responsibilities under its terms.

All Scottish cases will be handled by the Scottish law firm with which we are associated, Irwin Mitchell Scotland LLP. The law relating to funding is different in Scotland and you will receive separate advice about what that means as well as a separate funding agreement.

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To begin your claim for compensation, or ask any questions regarding personal injury claims, contact us today for a free consultation.

This data will only be used by Irwin Mitchell for processing your query and for no other purpose.

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