Supermarket and Shopping Centre Accident Claims

Supermarkets and shopping centres must make sure you’re safe while on their premises. Injuries can have a major impact on your life, so shop owners must do everything they can to protect you from accidents.

Slips are a common cause of supermarket injuries, whether they’re a result of:

• Discarded food
• A wet floor.

Staff should make sure that any potential hazards like these are quickly signposted to avoid accidents.

A tidy, clean environment is a vital part of making sure that supermarkets and shopping centres are safe. Shards of broken glass must be cleared up quickly and safely. When boxes or pallets are left lying around the shop floor, they create a tripping hazard.

Items must also be stacked safely. If a display is unsafely stacked, falling objects can cause serious head injuries.

Supermarkets and shopping centres are also responsible for accidents that happen in their car parks.

For example, if you trip over a pothole or a poorly maintained pavement, we can help you claim compensation.

Our personal injury solicitors have represented many people who were involved in shop and supermarket accidents, with injuries including:

• Broken bones
• Cuts
• Whiplash
• Torn muscles
• Concussion.

If you’ve sustained an injury that isn’t on this list, contact us to see if we can help you claim compensation.

First, make sure that you seek medical treatment for your injuries, whether this means visiting your GP or a hospital. If possible, ask a member of staff at the supermarket, shop or shopping centre to record the details of your accident in the official accident book.

It helps if you have contact information for any witnesses to the incident. However, we understand that in the moments after an accident, your first priority is likely to be dealing with your injuries. If you go ahead with our services, we will fully investigate the accident for you and help you to claim, even if you didn’t get these details.

Our personal injury solicitors have represented thousands of people in successful compensation claims. Whatever the circumstances of your accident, we have the expertise to support you. Contact our team to start your claim.

When you first contact us, we’ll arrange a free initial consultation with one of our personal injury experts. Here, we’ll listen to what’s happened to you and let you know if you can make a claim. If we believe you can, we’ll discuss funding options with you, such as no win no fee agreements.

We’ll then start gathering evidence to build your case, including getting medical reports, witness statements, and CCTV if available. We will also use independent medical experts to assess how your injuries will affect your life in the future. This can be crucial when trying to settle on a compensation amount.

After we’ve gathered evidence, we’ll take your claim to those responsible. If they accept fault, we’ll try to get you interim payments. These can help cover any expenses to date and help pay for other treatments if needed. Any interim payments will be taken off your final compensation amount.

If they don’t accept fault or the proposed compensation amount, your claim might need to go to court. We always try to keep claims from going to court. Claims can be settled outside of court when a date is set.

As with most personal injury claims conducted on a no win no fee basis, you have three years from the date of the incident in the supermarket, shop or shopping centre to make a claim.

We encourage people to get in contact with us as soon as possible, as collecting evidence will be easier.

There are some exceptions to the three-year time limit. These are:

• Children: The three-year time limit doesn’t start until they turn 18.
• People who lack mental capacity: There are no time limits if you are claiming on behalf of a person who lacks mental capacity to handle their own case.

Most of our cases are handled on a no win no fee basis, so you won’t need to pay anything if your claim is unsuccessful. If you do win, most of your expenses will be paid for by your opponent.