Faulty E-Cigarette Claims

When e-cigarettes are defective, they can cause severe injury to users. If you've been injured because of a defective e-cigarette, our expert lawyers could help you make a claim to get the compensation that you deserve.
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Choose Irwin Mitchell to handle your faulty e-cigarette claim

E-cigarettes are still a relatively new alternative to smoking. The laws and regulations around them are developing as their popularity increases. That’s why it’s important to have an expert by your side if you’ve been injured by a faulty e-cigarette.

Manufacturers and retailers of products both have a responsibility to make sure e-cigarettes sold to consumers provide a reasonable level of safety.

An e-cigarette which catches fire or explodes through no fault of the consumer must be considered unsafe. This means the retailer or manufacturer should be found liable for any injuries caused as a result.

Faulty e-cigarettes can cause electrical fires, which can result in injury and damage to property. This could leave you with physical and mental scars.

If you're unsure whether you can make a claim, you should speak to our experts.

Meet a specialist from our team

Our market leading team will help you understand your rights, secure the compensation you’re owed, and access vital support – from rehabilitation to long-term care.

Speak to a Specialist

We are here to help you understand your rights and the support you need. Complete our enquiry form and one of our experts will contact you by the next working day.


Alternatively, you can call us now.


Our opening hours are Monday to Friday 8am to 6pm (Excluding Public Holidays).

0800 0232 233

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Making an enquiry

We have several ways you can contact us, either by completing our online contact form, by phone, or using our live chat. If you start your journey online, here are the first steps to working together.
  • contact us
    Complete our online form
    We need a few details to understand your situation and the kind of support you need.
  • Few questions
    We’ll contact you by phone
    On the call our experts will ask you a few more questions to make sure we connect you with the right legal advice from our team.
  • Appointment
    We arrange a full appointment
    Your next step is an in-depth appointment with a specialist solicitor to discuss how we could advise you.

Frequently Asked Questions

Often with faulty e-cigarette claims, you won’t be the only person to have been injured by one. A group action claim groups all claims against those responsible, which means you can share the costs with others.

A group action may be an appropriate way for the court to manage several similar claims together without having a trial for each individual claim. Group actions maximise the chances of being fully and fairly compensated for your trauma. If you're unsure about whether making a group claim is right for you, contact our experts.

Services to help with your claim

We can help with legal guidance and advice as well as other services you might need to aid your recovery and get your life back on track.
  • Support and Rehabilitation Co-ordinators

    We'll make sure you get everything you need throughout the claims process

  • About Irwin Mitchell

    Find out more about our areas of expertise and our long, successful history

  • Personal Injury Claims Guides

    Answers to some frequently asked questions relating to personal injury claims.

  • People we’ve helped

    Hear the stories of those we’ve helped with medical negligence claims

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