Elder Abuse Claims

While hospitals, care, and nursing homes are often reported as the settings for abuse, a 2020 study by Hourglass on Elder Abuse found that at least one in six older people are abused every year.

The abuser is often someone who’s well-known to the person being abused. They may be a nurse, a health or social worker, a volunteer, or even a friend or relative. Often, the abuse takes place in a one-on-one setting, when there’s nobody else around to witness what's happening. Sometimes, it can involve multiple abusers at once.

We’ve extensive experience in helping people of all ages who’ve experienced abuse to get justice and the compensation they deserve.

The first step to making an elder abuse claim is to contact our team. We’ll arrange a free initial consultation, where we’ll find out more about what’s happened to you or your loved one. Here, we’ll also discuss funding options with you.

You’re under no obligation to use our services after this, but if you do, we’ll start gathering evidence to build your claim. Evidence in elder abuse claims can include:

• Medical records
• Witness statements
• Records from criminal proceedings
• CCTV (if applicable).

We’ll then take your elder abuse claim to the individual or organisation responsible. If they accept liability, we’ll begin working on agreeing a compensation amount and settling your claim.

If they deny liability or disagree with the compensation amount, we can take your claim to court. Although most elder abuse claims are settled out of court, it can sometimes be the best way to settle a claim. Even when a court date is set, a settlement can still be reached.

We’ll be with you every step of the way, offering expert advice and support throughout.

Every elder abuse claim will take differing amounts of time. One key factor in how long a claim will take is if the organisation accepts liability. If they do, your claim will likely settle quicker.

If they don’t accept liability, your elder abuse claim can take slightly longer.

No matter how long your claim takes, we’ll be by your side.

Many of our cases are funded with a No Win No Fee agreement. This means that there’s no financial risk* to you when making a compensation claim.

At the start of your case, we'll discuss funding options with you, advising you which we think is most suitable. You may be eligible for legal aid, or be covered by legal expenses insurance (LEI) or a trade union policy. Legal expenses insurance is included in many household or car insurance policies, so it’s always worth checking whether you’re already covered.

If we think you're best supported by a No Win No Fee* agreement, we'll explain the process clearly. You'll only have to pay anything if your claim is successful – your opponent will pay most of our fees, with the remaining costs coming out of your compensation settlement.

Please visit our No Win No Fee page for more information on how it works.

How much compensation you get for an elder abuse claim depends on several factors that vary from case to case.

When calculating your compensation, we take several things into account, including:

• The type of abuse experienced
• The extent of the abuse, and how long it's gone on for
• Physical injuries sustained
• Psychological trauma
• Any physical and psychological treatment needed now and later.

When you tell us more about what’s happened to you or your loved one, we’ll be able to offer more information on how much you could claim. Contact us today to start your elder abuse claim.