Care & Nursing Home Abuse Claims

We put a great deal of trust in the care and nursing homes that look after us and our loved ones, but if standards slip, abuse can happen. If you've been abused while in care, or if a parent or relative has experienced abuse, our solicitors could help you claim compensation.

In these situations it's important to know that there are people out there to help, and procedures you can follow to seek justice from those responsible. Our care and nursing home abuse lawyers have significant experience of acting for vulnerable patients, and could help you to claim the compensation, and get the answers, you deserve.

We approach all care home abuse claims with sensitivity and care, putting you and your family first in this difficult time. Our specialist abuse lawyers have a proven track record in securing settlements for care and nursing home abuse claims, including child abuse and elder abuse cases.

A claim might be brought against the organisation that runs the care or nursing home and employs those who committed the abuse. These organisations have a duty to uphold certain standards, and to make sure their staff are following procedures correctly – if it can be established that they failed to do this, you may have a claim.

If you'd like to discuss making a claim, or have any questions about the process, please contact us online or call 0800 022 3503 to arrange a free initial consultation.

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To make a compensation claim, the first thing you need to do is get in touch with us for a free consultation. We'll discuss the circumstances of your abuse, advise you on whether or not we think you can claim, and work out whether you could benefit from legal aid or a No Win No Fee* arrangement.

If you decide to make a claim with us, we'll usually follow the same four stages:

Investigation. We'll take a full history from you, taking time to understand what happened and when. We’ll note any injuries or psychological trauma you've experienced as a result and we may refer you for a medical or psychological examination to investigate the full impact of your abuser's actions. We may also look into records kept by the police, courts, schools, Local Authorities, or medical institutions.

We'll also need to work out who the claim will be made against. It could be an individual, or an organisation either responsible for that person's actions, or for your safety. If it's an individual, our investigators will have to look into their financial assets to find out if they'll be able to pay any settlement we agree.
Rehabilitation. Abuse, whether physical, sexual or emotional, can have long-lasting impacts on both physical and mental health, and we'll help you to access any medical or psychological care and support you need, both now and in the future.
Compensation. We'll work out how much compensation you should get based on the severity of your injuries or trauma, your pain and suffering, any medical expenses you've had to pay, and whether your abuser has impacted your ability to find work.
Conclusion. If your opponent accepted blame, you'll be awarded compensation. If not, the case will be settled in court – although this is rare. If you do have to go to court, we'll be there support you every step of the way. If we agreed to handle your claim under a No Win No Fee* arrangement, then you won't have to pay anything if you were unsuccessful.

If you have any questions about the claims process, please contact us today on 0800 022 3503 for your free initial consultation.

I just felt that they were very competent and that I could trust them, which is very important in a case like this. It’s hard to explain – I have nothing but praise about how we were treated.”

Peter, London

Frequently Asked Questions

What's The Difference Between Care Home Neglect And Abuse?

Neglect is generally seen as a form of abuse, but there is a legal distinction between the two. We have experience helping our clients claim compensation for abuse or neglect in a care or nursing home setting.

Neglect is defined as a lack of basic care. This could include someone being:

Left unsupervised
Left unwashed
Denied food and drink
Denied medical care
Left to develop pressure sores through lack of assisted movement

Abuse, on the other hand, is a deliberate act of harm, such as physical assault or sexual abuse.

Whatever the nature of the abuse or neglect, our experienced lawyers could help you claim compensation from those responsible.

If you have any questions about this or any other aspect of the claims process, then please don't hesitate to get in touch with us for a free consultation. You can call us free on 0800 022 3503 or contact us online and we'll get back to you.

Who Can Make A Claim For Care Or Nursing Home Abuse?

If you or a loved one has suffered sexual, physical or emotional abuse while in a care home or a nursing home, then you could claim compensation.

We have experience in helping people claim following care home abuse by:

Nurses and nursing assistants
Carers
Cleaning staff
Other residents

If your child has experienced abuse in a care home, then you can make a claim on their behalf. You can also claim on behalf of a parent or relative who is unable to make their own legal decisions.

Tragically, abuse and neglect cases that involve vulnerable elderly patients can result in death, and you can also claim on behalf of a loved one who has died as a result of abuse in a nursing or care home.

If you're unsure whether or not you'll be able to make a claim, it's best to seek legal advice to find out exactly what your options are. Call us today on 0800 022 3503 for a free consultation with one of our solicitors, who will provide you with their expert opinion.

Why Choose Irwin Mitchell For A Care Home Abuse Claim?

When dealing with abuse, it can be difficult to go through things alone. If you're considering claiming compensation, it helps to have the experts on your side – experts with a proven track record in making claims against care and nursing homes that have allowed vulnerable residents to experience abuse.

Our abuse lawyers are recognised as leaders in their fields, with the team including panel members with the Association of Child Abuse Lawyers (ACAL), as well as Senior Litigators with the Association of Personal Injury Lawyers (APIL). Our work has seen us involved with a number of high-profile cases at nursing and care homes.

If you have any concerns about making a claim, or questions about how we can help, call us today on 0800 022 3503 for a free consultation with one of our solicitors. Alternatively, you can contact us online and we'll get back to you.

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Care & Nursing Home Abuse Claims

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