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Healthcare Safety Investigation Branch

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The Healthcare Safety Investigation Branch (HSIB) is an independent investigation organisation. Funded by the Department of Health and Social Care, it investigates NHS-funded care across England to improve patient safety.

A report issued by the Healthcare Safety Investigation Branch (HSIB) won’t apportion blame, but it can aid a medical negligence claim.

If you suffered medical negligence or unsatisfactory care while in hospital, a HSIB report gives you the chance to put your version of events forward. We can help you to add your comments to ensure your side of the story is covered in the report.

While the report is being compiled, we can launch our own investigation to find out if you could make a medical negligence claim. If our investigation concludes that you could make a medical negligence claim, our team of experts will work tirelessly to get you the compensation you’re entitled to.

Contact Us

If you want to make a claim for compensation for medical negligence while a HSIB report is underway, contact us today.

You can speak to an expert by giving us a call. If you’d rather, you can contact us online and we’ll get back to you as soon as possible.

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Lisa Jordan
Lisa Jordan Partner Meet the team

Healthcare Safety Investigation Branch - More Information

The Healthcare Safety Investigation Branch (HSIB) is an agency established by the government to improve patient safety. It investigates incidents that have occurred during NHS care in England.

Their investigations often focus on systems and processes within maternity care. They identify factors that may have led or could lead to harm for patients. The HSIB doesn’t assign liability or blame.

In 2023, the organisation will begin transitioning to become the Health Services Safety Investigations Body (HSSIB).

The maternity investigations team will become part of the Care Quality Commission or CQC.

The HSIB’s purpose is to improve the national standard of maternity care in England. As a national and independent investigating body, they use a standardised approach to their investigations. This is important as the investigations are to identify how the incidents may have happened. They aren't there to find out if the care provided was negligent.

Within the realm of maternity, the HISB will investigate:

  • Early neonatal deaths
  • Stillbirths
  • Severe brain injuries in babies born at term following labour in England
  • Maternal death in England of women while pregnant or within 42 days of the end of pregnancy (excluding death by suicide).

The HSIB works with families to ensure the report considers their perspectives on the events. They also have confidential meetings with staff to get the clearest possible accounts of what happened. The final reports they produce are anonymised.

The HSIB also works with NHS staff to improve maternity safety investigations. On a national level, they collate their reports to identify any themes and influence change in maternity care across England.

All hospitals have a duty to report any incident that could give rise to a maternity investigation within 72 hours of the event. The HSIB will then confirm whether the incident needs an investigation.

You can’t personally request a HSIB investigation, but an investigation can’t happen without your consent. If you refuse, the HSIB won’t investigate. Instead, they’ll pass the matter back to the hospital involved.

Hospitals must tell you that the case has been referred to the HSIB. They must also confirm that they’ve completed their duty of candour. This means they must be open and transparent about the care and treatment they provided, including anything that went wrong.

While we’re waiting for the HSIB to release their report, we’ll launch a legal investigation to determine whether medical negligence took place.

Our investigation may conclude that you’re able to claim for medical negligence compensation. If you wish to put in a claim, we’ll fight to get you every penny you deserve.

The HSIB should send you a draft of the report so you can add your comments. If you share it with us at this stage, we can help you to highlight any issues or points you disagree on. If you wish, we can also help you to draft your comments.

Sharing the report with us is important because families are sometimes unhappy with the report. The HSIB may identify areas for improvement without reaching a conclusion on the standard of care provided. We can help you to put your point of view across and make sure that the report includes information on the standard of care you received.

Irwin Mitchell is a firm of the highest integrity that will work for the client to provide an excellent, compassionate service from beginning to end."

Vivian, client

Frequently Asked Questions

Can I Make A Claim If A HSIB Report Is Still Being Conducted?

Yes, you can make a claim for compensation if a HSIB investigation is underway. The legal investigation would run alongside the HSIB investigation. The HSIB aims to complete its reports within 6 to 12 months of notification. However, in complex cases, the report may not be issued for between 12 and 18 months.

While we’re waiting on the report, we’ll carry out our investigation. This will mean we’re ready to take any relevant action when it’s released. Our team of experts near you can advise you on next steps.

Will I Get To See The Report?

Yes, you’ll get to see the report, and add your own comments before it’s finalised. This will help you to put your point of view across and highlight anything you feel the HSIB may have missed.

Why Choose Us?

We’ve a proven record of securing compensation for clients who’ve experienced medical negligence.

We've worked with people who’ve gone through unnecessary suffering while in hospital for many years. This has given us first-hand experience of seeing how distressing it can be. That’s why we’ll get to understand your unique situation and fight to get you all the compensation you deserve.

The Legal 500, one of the UK’s leading independent legal directories, consistently praises our medical negligence team. It states: “They are all excellent lawyers who have a first-rate manner with clients. The team is well-used to dealing with complex disease cases and injury cases of the utmost severity and complexity, as well as fatal accident cases.”

Chambers and Partners, another leading legal directory, also ranks us as a guiding light for medical negligence claims.

While our lawyers are fighting your case, our in-house Support and Rehabilitation team are at hand to help you get back on your feet. As trained clinical specialists, they can assess the care and support you’d benefit from the most. Our excellent relationships with charities, support groups, and care providers throughout the country means we can ensure you get the help you need.

Once your case is settled, our financial planners and advisors can help you to get the most out of your compensation. They’ll advise you on making your money last for the rest of your life. Our advisors can also help you to invest your money, so it stands a good chance of growing in the future.

We also have offices based all over the country, meaning we’re able to quickly arrange an appointment to meet with you. If you can’t get to an office, we can visit you at home or in hospital. There’s also the option to communicate by phone, video call, or email.

Read More FAQs

Related Information - Healthcare Safety Investigation Branch

Rehabilitation - we believe strongly in the importance of rehabilitation when it comes to compensation claims
Misdiagnosis - we have a great deal of experience in misdiagnosis claims
Medical Negligence Claims Guide - find out more about making a medical negligence claim
Court Of Protection - help with safeguarding your affairs

Scottish Flag All Scottish cases will be handled by the Scottish law firm with which we are associated, Irwin Mitchell Scotland LLP. The law relating to funding is different in Scotland and you will receive separate advice about what that means as well as a separate funding agreement.

*To make a No Win No Fee claim, you need to enter into an agreement that's linked to a suitable insurance policy. We'll explain this in more detail before we start your claim.

About Irwin Mitchell

Founded in Sheffield in 1912, Irwin Mitchell has always been a bit different. Our advisers really get to know the people and business that we help.

We have offices around the UK so wherever you are, our experts can help.

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