Rachael Aram

Compensation after serious road traffic collision: My client sustained a severe traumatic brain injury, orthopaedic injuries and visual impairment when involved in a road traffic collision as a passenger. Liability was first disputed but was successfully resolved in my client's favour after court proceedings. The case involved extensive expert evidence across multiple disciplines including neuropsychology, rehabilitation medicine, care, deputyship and ophthalmology. My client needed ongoing rehabilitation and case management input due to significant cognitive and functional impairment. The settlement included a lump sum and structured periodical payments for care for the rest of their life.

Spinal cord injury settlement: My client sustained a serious spinal cord injury in a road traffic collision, leaving them with tetraplegia, reliant on a wheelchair and requiring 24-hour care. The case involved complex disputes over who was responsible, although most issues were resolved in my client's favour. It also included disagreements about future care needs, accommodation, rehabilitation, hydrotherapy, life expectancy and how compensation should be paid. The claim required evidence from a range of medical, care, rehabilitation and financial experts to assess my client's long-term needs and losses.

Settlement for a client who lacked mental capacity: I acted for a catastrophically injured client who lacked capacity to make their own claim after a serious road traffic collision. I worked closely with a litigation friend, case managers, therapists and Court of Protection professionals to secure a positive result for my client.

Compensation for a client in High Court claim: I helped my client secure compensation after a complex claim. Throughout the case, I worked to obtain funding for their immediate needs, arranged access to rehabilitation and support, and gathered evidence to demonstrate the long-term impact of their injuries. My focus was on securing financial security and the care they needed for the future.

After years of helping many clients through the claims process, I’ve found that while securing compensation is important, a key success for our clients is early rehabilitation to help them make the best recovery possible. I always prioritise rehabilitation once I am instructed and work with our clients, medical professionals, and case managers to boost client health, independence and improve their quality of life. 


I secure interim payments to fund rehabilitation and care support while their claim is ongoing to ensure this is prioritised. In my view, these cases always have the best outcomes for clients.

In terms of the support that I give to my clients, each client is unique. We treat them as individuals, adapt to what they value in their lives, and try to achieve this the best way we can. Communication is key to this, clients must feel comfortable talking with me about many issues. Making them feel supported and that I will do my best for them is important.

Clients often feel overwhelmed by the claims process, so part of my job is to break this down into understandable parts for them and give them the opportunity to ask questions, helping them to feel as comfortable as they can with the litigation journey.

I can meet you in a variety of settings such as in hospital, at your home, or at our office, wherever is most comfortable for you. I’m particularly mindful if you have any mobility issues as a result of the accident. I always explain my role at a first client meeting and establish how you like to be communicated with, as everyone is different.

I’ll usually ask you to explain how you were injured in your own words, as this is extremely important. I’ll also ask you questions about yourself. I will take instructions from you, consider what injuries you have sustained, along with your current condition and prognosis. It’s important to establish the impact your injuries have had on your life and what you are most concerned about, so these things can be prioritised.

I’ll advise you about the claims process and discuss timescales and your expectations. I will also give you some initial legal advice about the merits of your case.

We can offer a wide range of extra support alongside legal expertise, so I make sure all my clients are aware of the specialist help available to them. We can then agree an action plan of next steps, so you know what to expect and when. This is extremely important when someone has been seriously injured as it can help you to regain some control over what happens next, safe in the knowledge I’m always acting in your best interests.