Louise is a Partner in the Sheffield office and leads the Serious Injury team comprising of over 50 team members. She has more than 20 years of experience in acting for clients who have sustained serious brain and spinal cord injury and other complex injuries, having joined Irwin Mitchell in 1997.
Louise’s cases have won the Post Magazine’s Rehabilitation First Award on a number of occasions (claimant’s solicitor category), demonstrating Louise’s strong ethos of maximising client recovery and prioritising rehabilitation and quality of life in every case.
She has been part of legal teams tackling complex and ground breaking issues. These include appearances in the Court of Appeal in relation to securing substantial interim payments, Statutory Services funding, life expectancy, periodical payments and the interaction of legislation regarding Statutory Services provision with damages recovery.
Louise has also been involved in a significant number of highly complex, multi-million pound settlements. Alongside her considerable technical expertise, Louise is known for her profoundly caring and compassionate approach with clients, helping them to rebuild lives positively after serious injury.
"I am immensely satisfied with the service received from Irwin Mitchell. I wanted a company I could trust, and ensure that my claim would be dealt with, in a professional and timely manner. I was kept informed throughout the proceedings, and given good advice at each stage. Irwin Mitchell delivered in all areas. Throughout all proceedings Louise and her team, showed real care and compassion that made me feel part of their family. I would rate them 10 stars if I could!" - 5* Trustpilot review
"From my initial contact with Louise Jenkins following a personal recommendation, I have been in such professional, safe hands. Following a fairly traumatic accident, Louise has given me so much time, explained every step & answered every daft question fully (& there have been quite a few). Recuperation has been always at the top of Louise’s list for me & all the stress & worry of dealing with the accident has been taken from my shoulders." - 5* Trustpilot review
"Our experience with Louise Jenkins and Jeanette Scalen of Irwin Mitchell was second to none. They accepted our case and worked tirelessly for 10 years to get compensation for my son's injury. Nothing was to much trouble at anytime, the communication between ourselves and them was first class, every step of the way was discussed and informed with ourselves. Excellent." - 5* Trustpilot review
"The specialist team, headed by Louise Jenkins, are very caring, understanding the stresses caused by serious head injuries. The team acted sympathetically at all times and their after care is second to none. The team's legal expertise were paramount when representing my case. All avenues were fully explored utilising the many professionals available to the team. They also acted with extreme care for my wife, who like me, had no prior knowledge of head injuries. We feel very lucky to have benefited from the advice and care of The Serious Head Injury Team at Irwin Mitchell and will always be grateful for their continued support." - 5* Trustpilot review
"Throughout the long journey of my case, Louise, David and team worked tirelessly and supported me and my family every step of the way, their professionalism was outstanding and they always went the extra mile. Post case I now have my own home, suitably adapted for me and financial security for the rest of my life." - 5* Trustpilot review
Louise is listed as a Leading Individual - Legal 500, 2021
"Very impressive" - Chambers & Partners 2021 (Leading Individual - band 1)
Louise "is a very experienced partner with huge empathy for her clients. She manages a wide and diverse team with great aplomb." – Legal 500, 2020
"An excellent solicitor who really understands the problems that clients face," and adds: "She has a great breadth of technical knowledge and is able to put clients at ease when anxiety arises over legal and rehabilitation issues." - Chambers & Partners, 2019
"Amazing rapport with clients" - Legal 500, 2018/19
"She has exceptional management skills and she is capable of maintaining a highly objective overview, keeping all aspects of complex cases in focus." - Chambers & Partners, 2018
Louise Jenkins' "very skilled" practice centres on severe brain and orthopaedic injuries, with a particular focus on rehabilitation and recovery. She is described by sources as a "consummate litigator" who is "very personable and supportive." - Chambers & Partners, 2017
"Commanding and experienced" - Legal 500, 2017
Louise "shows a great deal of compassion and humanity with clients, which is backed up by sound legal knowledge" - Chambers & Partners, 2015