0370 1500 100

Helen Jones

  • +44 (0)370 1500 100


I am a solicitor specialising in medical negligence cases. My work involves securing financial compensation for clients who have suffered injury as a result of medical negligence. I have my own caseload and I assist senior fee earners. I also supervise our specialist small claims team which is based in our Sheffield office.

I have experience in a variety of claims including:

  • Surgical procedures
  • Misdiagnosis and delays in treatment
  • Failures in GP and community care
  • Mismanagement of mothers and babies at birth.

I qualified as a solicitor in September 2014 after completing a two year training contract at Irwin Mitchell.

Prior to starting my training contract I read Law at the University of Sheffield and completed a Post-Graduate Diploma in Legal Practice at the University of Law.

What Inspired You To Get Into Law?

I decided I wanted to study Law whilst completing my A-levels. I was fascinated by the speed at which the law changes, and the far reaching effect those changes have on every individual in society.

Whilst studying Law I decided that I wanted to become a solicitor so that I could use the knowledge and understanding that I had gained to help other people.

What Is The Most Rewarding Aspect Of Your Role?

Being able to get financial compensation for clients and seeing how it improves their situation is rewarding but I also think that clients benefit from having someone to talk to during what is almost always a difficult time in their lives.

What Do You Like About Working At Irwin Mitchell?

It is rewarding and enjoyable to be part of a team of specialists in medical negligence and personal injury who have their clients’ needs and goals at the centre of everything they do.

What Do You Do Away From The Office?

Outside of work I enjoy running and cycling, spending time with family and friends and walking my dog.

Client Testimonials

"I want to say thank you to Helen for all her hard work and support. The main thing is that I’m currently cancer free and feeling positive about the future. You’ve also made this process extremely straight forward. I’m really happy with the level of service provided by Irwin Mitchell." - Tom, Rotherham

"I have nothing but praise for Helen in the way she dealt with my claim against the NHS... Throughout the three years plus, Helen has been a model of professionalism and empathy.

"She has kept me fully informed of progress, or lack of it, and has skilfully advised me whenever a decision had to be made. Thanks to Helen’s presence the whole painful process has been made more bearable, and has led to a satisfactory financial settlement." IP, client

"I wholly recommend Irwin Mitchell. Helen was amazing, and kept me up to date throughout my entire case. I truly felt that the whole team were dedicated to helping me and ensuring I received the best service possible. Thank you!” - MM, client

Read My Comments On The Latest News

  • 05/06/2019
    Chesterfield Widow Speaks Out Following Inquest Into Husband’s Death In Portugal

    “The last four years have been incredibly difficult for Jo and all of her and David’s family as they attempted to come to terms with his death. “Jo has waited a long time to give her evidence. She attended the emergency appointment with David and she believes she made it clear to the GP that the couple were due to go on holiday to Portugal, something which was always denied by the GP. “We will continue to support Joanne and the rest of the family at this distressing time.”

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  • 17/08/2018
    Dad Who Suffered Perforated Bowel Demands Answers Over Hospital Care He Received During Bank Holiday Weekend

    “The effect of Paul’s emergency surgery to repair his perforated bowel and the development of the huge hernia has had a tremendous impact on his life. He has struggled with his return to work and the hernia affects his ability to carry out day to day tasks such as housework and playing with his young daughter, things that many of us take for granted. “Even after undergoing further invasive surgery to repair his hernia, Paul will continue to face many challenges. There is no guarantee that the surgery will be completely successful and he will never be able to lift heavier items. This will have a significant impact on his antiques dealing business. “The first-hand account we have heard from Paul about his care following his original operation is worrying. We are now investigating his concerns. “Paul wants to make sure that if during the course of our investigations any issues in his care are identified, lessons are learned to improve care in future and reduce the risk of others going through a similar ordeal.”

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  • 22/05/2018
    Family Calls For Change By NHS After Mother of Three Dies From Massive Brain Haemorrhage

    Julie’s family have been left completely heartbroken after losing her so suddenly and understandably they had many questions as to why her condition was not investigated and diagnosed sooner. They have patiently waited whilst the investigations into Julie’s death were undertaken. “The family believes it is important that lessons are learned from Julie’s death, both in relation to the way in which headache symptoms are assessed and also in terms of investigating serious incidents quickly and thoroughly. We are pleased that the Coroner intends to raise her concerns with the Trust in order to improve practice in the future.”

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  • 07/07/2016
    Mum Who Miscarried Four Times Gave Birth To Stillborn Son After Hospital Failed To Follow High-Risk Pregnancy Care Plan

    “Having suffered the heartbreak of four miscarriages – one ending in a distressing stillbirth, Stacey felt confident that she was coming under the care of Bassetlaw District General Hospital already armed with a high risk pregnancy care plan. "So to lose Tobias and then learn that following that there were missed opportunities to save him was a bitter blow from which she is still trying to recover. “What was particularly concerning was the disregard to Stacey’s concerns when she presented at the hospital with reduced movement from her baby. On these occasions Stacey’s case should have been escalated to an obstetrician – a decision which could have saved Tobias’ life. “Stacey hopes that by admitting liability and apologising for its mistakes, the Trust will have learned from this tragic case and avoid causing further suffering to other expectant parents.”

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