Biography
I am a Partner in the Medical Negligence team in our Birmingham office and I have worked for Irwin Mitchell since 2007.
I act exclusively on behalf of claimants in medical negligence cases, helping people bring claims against NHS Trusts, GPs and private practitioners. I have a varied caseload including cases involving amputations, spinal injury and brain injury. I have a particular interest in obstetric/gynaecology cases and have represented many families where children have been left with significant disabilities and in need of lifelong private care due to injuries sustained at birth.
What inspired you to get into law?
I really just wanted a career which would mean I was interacting with people constantly, and hopefully making things better for them. I didn’t know what I wanted to specialise in when I started out, but was definitely drawn to a career in the law because I knew I would be helping people overcome issues they might have.
What is the most rewarding aspect of your role?
Absolutely the most rewarding part about my work is when settlement is achieved and a client is able to use the funds secured to make a real difference to their rehabilitation and future life.
What do you like about working at Irwin Mitchell?
The best thing about working for Irwin Mitchell is its people. I work with an extremely talented team of medical lawyers and we strive to achieve the best possible outcome for our clients. Everyone here is extremely friendly and coming to work is a joy, not a chore. I am also really passionate about developing the talent of our junior solicitors and colleagues, and I am the firm’s Training Principal.
What do you do away from the office?
I live in Staffordshire and spend most of my spare time walking in the countryside or trying to tidy up my garden, both of which are much nicer when the sun is shining!
Testimonials
"Emma Rush and team Emma provided a professional, patient, and concise service. She was always there to help and went out of her way to ensure we understood every step of the process. A friendly, personable approach to a delicate situation. Would highly recommend Emma to others" - 5* Trustpilot review
"I contacted Irwin Mitchell as I had experienced both medical and surgical errors which had resulted in me having to have a reverse shoulder replacement. My solicitor, Emma Rush, was amazing, she listened to my concerns and showed compassion throughout the whole process. She kept me updated regularly and was available to answer any questions I had. I would recommend Irwin Mitchell to any patient who has experienced bad practice, they were professional, compassionate and I felt like I was speaking to a friend." - 5* Trustpilot review
"I am so glad it was IM I reached out to and that Emma Rush was available to take on my case. Emma and her team WON my case for me and have made such a personally difficult process as seamless as they could. My life and future will be better because of them. Their hard work securing me the best possible outcome whilst keeping me informed throughout, showing compassion, discretion and sensitivity has been exemplary."
"You know a service is good when you can genuinely say you will miss your solicitor when things are over!! I can not recommend Emma and Irwin Mitchell enough to anyone deciding on who they should trust with such an important life changing matter." - 5* Trustpilot review
"Emma Rush and Laura Ellacott are very professional, caring, compassionate and explained every stage of the process fully. We have always been well informed, advised and kept up to date on all aspects of the case and could contact them via phone or email at anytime with any questions or concerns. Emma, Laura & the team at Irwin Mitchell worked very hard to achieve a good outcome on our case." - 5* Trustpilot review
"Over the last 2 years I can not fault her professionalism, compassion, integrity and spending her time painstakingly explaining legal terms and jargon when I haven't understood. I have been thoroughly kept informed, involved and consulted through out and felt truly supported... Emma has continually put me at ease and made a painful experience as seamless as possible... Emma and her team are the reason I would recommend Irwin Mitchell to friends and are a credit to their profession."- 5* Trustpilot review
"She has always kept me informed throughout, explained things in detail to make sure I understand legal terms and always puts me at ease." - Chambers & Partners, 2022 (Leading Individual - band 3)
"Emma Rush is an outstanding partner, who has rightly risen to the top quickly [and] works extremely hard. Jenna Harris and Emma Rush are both exceptional lawyers with great attention to detail, fine analytical skills and are very popular with the clients." - Legal 500, 2022 (Leading Individual)
Emma is "brilliant, dedicated, hardworking – difficult to imagine a better solicitor." - Legal 500, 2021 (Leading Individual)
Emma is "incredibly good at what she does: she is efficient, very down to earth, experienced and really gets the best out of the case and the experts" - Chambers & Partners, 2021 (Up and Coming)
"Approachable and has a caring and compassionate attitude" – Chambers & Partners, 2020
"She cares passionately about her cases and I feel that she puts her heart and soul into doing her utmost to get the right outcome for her client." – Chambers & Partners, 2019
"'Prepares her cases exceptionally well' and has 'very good judgment when it comes to bringing them to a successful resolution.'" – Legal 500, 2018/19
She is noted for her "warmth with clients, and good understanding of cases and tactics." An interviewee enthuses: "She is pragmatic but never undersells the client and has a keen understanding of what works and what doesn't." – Chambers & Partners 2018
